Redress Advocate

People with Disability Australia (PWDA); Toowoomba Regional; Remote; AUD 80,000 - 100,000; Full time

Job summary

A national advocacy organization in Australia is seeking a full-time remote advocate to support clients in the National Redress Program. The role involves navigating the redress process, advocating for client needs, and providing information on rights. Ideal candidates will have strong advocacy experience, a commitment to social justice, and excellent communication skills. This is a fixed-term contract with a view to extend depending on funding.

Benefits

Above-award pay

Salary packaging options

Additional leave provisions

Qualifications

• Experience working in advocacy roles.
• Strong commitment to social justice.
• Experience navigating complex processes.

Responsibilities

• Assist clients in navigating the redress process.
• Provide information on rights and options.
• Advocate for client needs effectively.

Skills

Advocacy experience

Understanding of disability rights

Exceptional communication skills

Trauma-informed practice

Culturally competent practice

Tools

Client management system

Job description

People With Disability Australia – Nowra NSW

PWDA is seeking a full-time remote advocate to work in our National Redress Program.

About Us

We are Australia's national peak rights and advocacy organisation for people with disability, advancing and protecting the rights, health and wellbeing of the people and communities we serve. Our vision is of a socially just, accessible and inclusive community, in which the human rights, belonging, contribution, potential and diversity of all people with disability are recognised, respected and celebrated with pride.

The National Redress Scheme provides support to survivors of institutional child sexual abuse in Australia.

Our Values

Community focused – We take pride in delivering high-quality service to our customers, colleagues, clients, members and broader disability community.

Work as a team – We work together as a team. We are empowered, accountable and respectful of each other.

Act with integrity – We are responsible for our own actions and do what is right.

Champion inclusion – We contribute to a workplace where all people feel respected, valued, and are able to contribute.

About the Role

The Redress Advocate works directly with clients via face‑to‑face and telephone advocacy, assisting them in navigating the redress process, providing them with information on their rights and options, including accessing counselling and legal advice. You will assist them with their application to the program and advocate to ensure their needs are met effectively.

This role engages with a number of stakeholders including the National Redress Scheme and legal services. It also involves public speaking and presentations to the public and other services on the Redress Program.

Notes :

This is a fully remote position and can be based anywhere in Australia. Applicants must have access to a suitable and private home workspace that supports confidentiality and productivity.

This role also requires travel to rural and remote communities throughout Australia.

This is a 12 month fixed term contract, with a view to extend reliant on funding.

About You

The ideal candidate will have experience working in advocacy roles, with a strong commitment to social justice, and have experience working with people with disability who have lived experience of trauma and abuse.

You have a demonstrated understanding of disability rights.

You have experience supporting clients who have experienced trauma and abuse.

You have experience navigating complex processes and applications.

You have a commitment to trauma‑informed and culturally competent practice.

You have exceptional communication skills with genuine care and empathy.

You have experience using a client management system and managing client files and information.

Remuneration and Benefits

Award Classification : Level 5 Social, Community, Home Care & Disability Services (SCHADS) Award

PWDA pays above‑award rates as per our Enterprise Bargaining Agreement.

Option for Salary Packaging to increase take home pay.

Additional leave provisions in addition to the Award.

Apply Now

If our vision and values resonate with you and you have the skills and experience, we are looking for, please apply now. Applications will close on 3 December.

If you require any workplace adjustments at any time during the recruitment process, please let us know and we will be happy to collaborate with you on this.

E-mail :

PWDA is a proud employer of people with disability, and people with disability are strongly encouraged to apply for these positions. We are an EEO employer and we embrace the diversity of our people, such as diversity in disability, race, cultural background, ethnicity, age, gender identity, sexual orientation, or intersex status.