Reddy Express Kirwan - Customer Service Representative

OTR; Townsville City; On-site; AUD 50,000 - 60,000; Full time

Job summary

A leading convenience store group in Australia seeks a Customer Service Representative to provide outstanding customer experiences. You will maintain store cleanliness and ensure it’s stocked and welcoming for guests. The role requires excellent multi-tasking abilities and involves flexible working hours, including nights and weekends. If you are enthusiastic about customer service and teamwork, apply today for this exciting opportunity!

Qualifications

• Ability to provide great customer experiences.
• Comfortable working alone or within a team.
• Physical ability to handle moderate to heavy lifting.

Responsibilities

• Ensure store cleanliness and stock availability.
• Provide welcoming experiences for customers.

Skills

Outstanding customer service

Teamwork

Ability to multi-task

Flexibility in working hours

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

For the exciting opportunity to be a part of our amazing team, please apply today!

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.