Reddy Express Currajong - Customer Service Representative

Otr Group; Townsville City; On-site; AUD 30,000 - 39,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative to deliver outstanding guest experiences in a fast-paced environment. You will help keep the store clean, stocked, and welcoming while assisting customers with promotions and product knowledge.

The role requires you to be on your feet for long periods, work flexibly including late nights, early mornings, and weekends, and to confirm Australian working rights with a police clearance when required.

Qualifications

• Demonstrates outstanding customer service consistently.
• Comfortable working alone or within a team.
• Able to stand for long periods and may lift moderate weight.
• Willingness to work flexible hours including nights, mornings and weekends.

Responsibilities

• Provide excellent customer experiences and assist guests.
• Keep the store clean, stocked, and welcoming.
• Multitask effectively in a fast-paced environment.
• Promote products, specials, and store offers to customers.

Skills

Customer service

Teamwork

Time management

Flexible hours

Job description

Job Description

Reddy Express Currajong - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.