Reddy Express Brookvale - Assistant Manager

Reddy Express; Northern Beaches Council; On-site; AUD 65,000 - 75,000; Full time

Job summary

Reddy Express in Brookvale is seeking an Assistant Manager to support the daily store operations, deliver exceptional customer service, and help train and develop the team. You will assist with rostering, stock management, and reporting while enforcing health and safety policies.

The ideal candidate will have leadership experience in retail or hospitality, strong communication and a passion for coaching others, with a collaborative approach to teamwork and details-oriented execution.

Qualifications

• Experience leading retail or hospitality teams.
• Strong communication and customer-service skills.
• Ability to train staff and manage rosters.
• Comfortable with stock control and reporting.
• Commitment to health and safety policies.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service.
• Train and develop team members.
• Roster planning and stock management.
• Adhere to health and safety policies and procedures.

Skills

Leadership

Customer service

Communication

Team training

Roster management

Attention to detail

Teamwork

Job description

Reddy Express Brookvale - Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.