Receptionist / Administration Support

Department of Education Victoria; Melbourne; On-site; AUD 64,000 - 82,000; Full time

Job summary

Department of Education Victoria – Eltham North VIC is seeking an Education Support class employee to support teaching staff and students under supervision, within established policies.

The role covers clerical tasks, data management in school systems, welfare and health support, and coordination of student records, with base hours 8.00am-4.06pm.

Qualifications

• SC1 Demonstrated capacity to perform duties consistent with guidelines and frameworks.
• SC2 Demonstrated capacity to work and collaborate with others in a team environment.
• SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.
• SC4 Possess the technical knowledge and expertise relevant to the position.
• SC5 Demonstrated capacity to provide advice and support to management and other staff.
• SC6 A commitment to professional learning and growth.

Responsibilities

• Daily hours are 8.00am - 4.06pm; salary ES1-2 range indicated.
• Provide routine clerical and administrative support including front office duties.
• Maintain school IT systems and student/staff records in CASES21/Compass/Microsoft Teams.
• Manage WWC checks, child safety documentation and communications.
• Coordinate support tasks and assist with health and wellbeing duties as required.
• Assist with student administration, school census processes and attendance.

Skills

Teamwork

Communication

Coordination

Data entry

Office support

Education

Education support qualification

Job description

Department of Education Victoria – Eltham North VIC

17h ago , from Department of Education & Training Victoria

St Helena Secondary College is a co-educational state secondary school of approx. 1500 students located in leafy Eltham North. St Helena is a recognised high demand school, a reflection of the high esteem in which it is held by the wider community.

The College is a vibrant learning institution with a progressive attitude to change. Our commitment to building teacher capacity has paved the way for a targeted approach to high quality instruction, and the integration of 21st century technology with our teaching and learning model. The College is warm and friendly with traditional values of respect, responsibility and personal best. It has one of the most extensive extra-curricular programs possible with musical bands, arts, performance and sporting opportunities. We have a very high retention rate, with a focus on providing pathways for all our students. Our mantra is ¿we educate the whole child¿, and we aim to develop resilient life-long learners who are able to contribute positively to society. A positive psychology framework and dedication to continuous improvement drives us all to live our motto 'Dare to be Excellent'. We benefit from the active involvement of a large number of parent and alumni volunteers, and see ourselves very much as a community.

Selection Criteria

SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2 Demonstrated capacity to work and collaborate with others in a team environment.

SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4 Possess the technical knowledge and expertise relevant to the position.

SC5 Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6 A commitment to professional learning and growth for both self and others.

Role

An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

• Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
• Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
• Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
• Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialisedstudent/teacher support tasks, or technical tasks as experience in the role is gained.

Responsibilities

Daily hours are 8.00am - 4.06pm - Monday to Friday Salary range ES1-2 - $63,959 - $81,911 No holiday attendance required for this position

• Provide routine clerical or other administrative support responsibilities including general telephone front office enquiries, mail deliveries, assisting with stock control, supporting organisation of meetings, receiving and initial processing of standard paperwork
• Maintain, enter and retrieve data from the schools IT systems, such as school records system, including computerised student,staff andschool recordsusing Cases 21, Compass, Microsoft teams and edupay
• Maintain and update office records, diary records, and basis written records
• Maintain Working with Children register and Working with Children Connect Portal (WWC Portal)
• Child Safe documentation
• Support and coordinate the preparation of standard routine internal and external communication according to school procedures (e.g. form letters, weekly newsletters)
• Responsible for maintaining office and staffroom supplies
• Manage client reception and office operations
• Liaise with school staff about support requirements ie photocopying
• Support the first aid facilities and assists in delivering first aid to students in the absence of the First Aid Officer
• Direct phone calls to members of staff or their voicemail facility
• Assist staff with conference room bookings
• Assist with student administration and school census processes, disability data
• College emails
• Maintain Collections - Recycle bin, Confidential bins
• Maintain Lost Property
• Maintain Family Court Orders/Restrictions on CASES21/Compass
• Maintain staff telephone list, key register
• Student attendance, Arrivals/Departures, Attendance notes
• Receive enrolment documentation and record data
• Oversee and maintain facilities hires
• Assist with Mini school relief
• First Aid certificate or willingness to get one
• Other duties as directed by Principal/Business Manager

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces.It is our policy to provide reasonable adjustments for staff with disability (seeWorkplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via*******@education.vic.gov.au

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees,including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Other Information

Additional information on employment conditions and work arrangements can be found on the Department's Human Resources website: https://www2.education.vic.gov.au/pal

Conditions of Employment

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at https://www2.education.vic.gov.au/pal