Receptionist

The Alton Practice; Wandsworth; On-site; AUD 40,000 - 55,000; Full time

Job summary

A local GP surgery in New South Wales is seeking a professional and friendly Receptionist. You will manage various administrative tasks and provide exceptional customer service as the first point of contact for patients. The ideal candidate needs strong organizational skills and attention to detail, with previous experience in a GP practice being a plus. This is an opportunity to join a supportive team dedicated to improving community health outcomes.

Qualifications

• Previous experience in GP Practice is preferred.
• Strong attention to detail and accuracy in all tasks performed.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome visitors warmly.
• Answer and direct phone calls effectively.
• Manage incoming correspondence, including emails.
• Perform clerical duties like data entry and filing.
• Assist with scheduling appointments.
• Maintain an organised reception area.
• Support administrative tasks as required.

Skills

Proficient in office management and administrative procedures

EMIS Experience

Strong organisational skills

Excellent verbal and written communication skills

Familiarity with computerised systems

Strong attention to detail

Education

GCSE

Tools

Google Suite

QuickBooks

Job description

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Main duties of the job

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Support administrative tasks as required, including using Google Suite and QuickBooks.

Skills

• Proficient in office management and administrative procedures.
• EMIS Experience
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Familiarity with computerised systems for data entry and record keeping.
• Coding
• Strong attention to detail and accuracy in all tasks performed.

About us

The Alton Practice is a long-established GP surgery providing high-quality, patient-centred primary care to our diverse local community. Our team is committed to delivering accessible, compassionate, and clinically excellent healthcare for people of all ages. We take a holistic approach to patient wellbeing, offering a wide range of services.

We are a supportive, forward-thinking practice that values teamwork, continuous improvement, and the professional development of our staff. By joining The Alton Practice, you will become part of a friendly, dedicated team working to improve health outcomes and provide outstanding care to our community.

Qualifications

• GCSE
• Previous experience in GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.