Reception Client Services Coordinator - ATSILS Brisbane

Aboriginal & Torres Strait Islander Legal Service Qld; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary Sacrifice

Supported Learning and Development

Job summary

Aboriginal & Torres Strait Islander Legal Service Qld in Brisbane is seeking a reliable receptionist to join our vibrant team. You will manage the switchboard, welcome clients, lodge Legal Aid applications online, handle correspondence, and oversee filing and mail.

You will liaise with teams across Queensland to enable smooth communication and collaboration. A minimum of two years’ experience in a relevant environment and a Certificate III in Business Administration are required.

Qualifications

• Two years of experience in a professional, legal, justice or community services environment.
• Certificate III or higher in Business Administration or equivalent qualification.
• Minimum typing speed of 35 words per minute.
• Experience working with Aboriginal and Torres Strait Islander clients is highly valued.

Responsibilities

• Manage switchboard and reception area, creating a welcoming atmosphere for clients and visitors.
• Lodge Legal Aid applications online and assist with legal correspondence.
• Oversee filing and mail management.
• Liaise with teams across Queensland to facilitate communication and collaboration.
• Career progression opportunities in Administration or Court Support.

Education

Certificate III in Business Administration or equivalent

Tools

Typing 35 wpm

Job description

ATSILS QLD LTD is a leading not-for-profit organisation dedicated to delivering comprehensive legal services to Aboriginal and Torres Strait Islander communities across Queensland. Since our inception in 1972, we have grown to operate 24 offices strategically positioned throughout the state, supporting our mission to uphold justice and human rights.

Benefits of working for ATSILS: (but not limited to)

• Opportunity to Salary Sacrifice
• Supported Learning and Development

Role Purpose:

Our Brisbane Office is looking for a reliable receptionist to become an integral part of our vibrant team. This is an exciting opportunity to advance your career while serving the community.

About You:

• You bring at least two years of experience in a professional, legal, justice, or community services environment, complemented by a Certificate III or higher in Business Administration or an equivalent qualification.
• Your minimum typing speed is 35 words per minute.
• Experience working with Aboriginal and Torres Strait Islander clients is highly valued.
• You demonstrate resilience, organisation, and energy in your work.
• Additionally, you are prepared to provide at least two professional references.

Key Responsibilities:

In this role, you will be responsible for managing our switchboard and reception area, ensuring a welcoming atmosphere for clients and visitors. Your duties will include lodging Legal Aid applications online, completing legal correspondence, and overseeing filing and mail management. You will also engage in frequent liaison with teams across Queensland to facilitate effective communication and collaboration. This position offers exciting opportunities for career progression in Administration or Court Support, as well as the chance to pursue further studies relevant to Administration, Finance, or Law.

ATSILS wishes you every success in this fast-paced recruitment, and we look forward to receiving your application.