Rack Lifecycle Operations Lead

Amazon Web Services; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a hands-on Data Center Team Manager for the Rack Lifecycle Team in Melbourne. You will lead a team of data center technicians, driving day-to-day rack lifecycle operations from deployment through decommissioning, ensuring on-time delivery and adherence to safety and standards.

The role requires proven people leadership, data center operations experience, and strong vendor management skills to coordinate with internal and external partners.

Qualifications

• 3+ years of direct people management, including managing managers or senior individual contributors.
• 3+ years of data center engineering or operations experience.
• 2+ years in data center, critical environment, computer hardware repair, cabling, or related operations.
• 2+ years in network cabling, fiber optics, and test equipment.
• Experience measuring operational metrics and KPIs.
• Experience negotiating contracts and managing vendor relationships.
• Industry standard certification (CompTIA, CCENT, or Network+), or data center colocation experience.

Responsibilities

• Lead planning and execution of rack lifecycle operations across data center sites.
• Own site-level rack installs, cabling, patching, labeling, and delivery to standards.
• Coordinate cross-team efforts with facilities, security, supply chain, and vendors.
• Manage staffing, scheduling, and workforce planning for the site.
• Track KPIs like racks landed, lead times, and shipment accuracy.
• Ensure safe, compliant decommissioning at end-of-life.

Skills

People management

Data center operations

Network cabling

Fiber optics

Vendor management

Metrics & KPIs

Contract negotiation

Industry certs

Job description

Amazon Web Services (AWS) is seeking a hands-on Data Center Team Manager for the Rack Lifecycle Team in Melbourne. You will lead a team of data center technicians, driving day-to-day rack lifecycle operations from deployment through decommissioning, ensuring on-time delivery and adherence to safety and standards.

The role requires proven people leadership, data center operations experience, and strong vendor management skills to coordinate with internal and external partners.