Quality Analyst - Malaga

ALS; City Of Swan; On-site; AUD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Quality Analyst, where your analytical skills will play a crucial role in managing quality matters for clients. In this full-time position, you'll be at the forefront of internal investigations, ensuring timely and accurate communication with clients. You'll collaborate with a dedicated team, contributing to a culture of excellence and innovation. This role offers a unique opportunity to make a significant impact in a global leader in scientific testing, where your contributions will help shape a safer and healthier world. If you're passionate about quality assurance and eager to grow in a supportive environment, this is the perfect opportunity for you.

Qualifications

• Tertiary qualification in a relevant field is essential.
• Experience in an analytical laboratory, preferably Geochemistry.

Responsibilities

• Investigate and manage quality matters for clients.
• Communicate with clients and lead internal investigations.

Skills

Analytical Laboratory Skills

Communication Skills

Problem Solving

Interpersonal Skills

Organizational Abilities

Statistical Knowledge

Education

Related Tertiary Qualification

Tools

MS Office Suite

Job description

Utilize your analytical laboratory skills and experiences to support our national QA / QC team in managing clients' quality matters.

25th February, 2025

Imagine your future with us
At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

The day to day

ALS Geochemistry is seeking a Quality Analyst to join our national Quality team. In this full-time role, you will investigate and manage quality matters relevant to our clients.

You will handle client incidents by conducting internal investigations with various laboratory stakeholders and providing clear, scientifically accurate communication on quality matters.

Based in Malaga, this position reports to the Regional Quality Manager, Australasia.

Responsibilities include but are not limited to:

• Communicate with the client upon receipt of a query and maintain timely correspondence until the query is resolved
• Lead the internal investigation process in conjunction with various stakeholders in the laboratory, providing direction for laboratory personnel
• Ensure the investigation proceeds promptly within the laboratory and regular feedback is provided to the client
• Communicate with clients on the outcome of investigations, including assessing and reporting re-assays
• Assemble summary reports in various formats (excel, word, pdf etc.) for both internal (laboratory) and external purposes (client)
• Be an active member of national and global QA/QC groups by participating and contributing to peer groups
• Be active in local, national, and global auditing teams
• Other QA/QC duties as assigned by the Regional Quality Manager

The essentials

• Related tertiary qualification
• Demonstrated experience in an analytical laboratory (Geochemistry preferred, but other streams are also acceptable)
• Ability to effectively handle escalations and time-critical issues
• Excellent computer skills, including MS suite
• Excellent command of the English language, both verbal and written
• Good judgement of interaction with external parties (clients)
• Knowledge and experience with basic statistics
• Ability to systematically analyze information and identify possible causes and consequences
• Strong interpersonal and organizational abilities
• Demonstrated judgement, creativity, integrity, and ability to problem solve

Working at ALS

Our people drive our success at ALS.

We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.

At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Everyone matters

At ALS, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. ALS is proud to be an equal-opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued. We aim to reflect the diverse communities in which we work and encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, persons living with disability and LGBTQ+.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Eligibility

To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.