Quality Analyst - Data Review Expert

Mercor; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Mercor is seeking Contract Quality Analysts to help ensure the accuracy, consistency, and reliability of data across projects.

You will review outputs against defined standards, identify issues, and provide actionable feedback while collaborating asynchronously with a distributed team.

This role requires sharp attention to detail, clear written communication, and adaptability in a fast-moving environment.

Qualifications

• Proven experience in QA, QC, or a similar review-focused role.
• Strong attention to detail and a sharp eye for errors others miss.
• Excellent written communication and the ability to give clear, constructive feedback.

Responsibilities

• Review work product against defined quality standards, rubrics, and guidelines.
• Identify errors, inconsistencies, and gaps, and document them clearly.
• Provide structured, actionable feedback to contributors and stakeholders.
• Track quality metrics and surface recurring issues or trends.
• Help refine and improve quality processes, checklists, and evaluation criteria.
• Collaborate asynchronously with a distributed team across time zones.

Skills

Quality assurance

Quality control

Attention to detail

Written communication

Remote collaboration

Job description

About the Role

We’re hiring Quality Analysts on a contract basis to help ensure the accuracy, consistency, and reliability of data. You’ll play a key role in reviewing outputs, flagging issues, and helping us maintain a high bar for quality across projects.

What You’ll Do

• Review work product against defined quality standards, rubrics, and guidelines

• Identify errors, inconsistencies, and gaps, and document them clearly

• Provide structured, actionable feedback to contributors and stakeholders

• Track quality metrics and surface recurring issues or trends

• Help refine and improve quality processes, checklists, and evaluation criteria

• Collaborate asynchronously with a distributed team across time zones

What We’re Looking For

• Proven experience in quality assurance, quality control, or a similar review-focused role

• Strong attention to detail and a sharp eye for errors others miss

• Excellent written communication and the ability to give clear, constructive feedback

• Comfort with ambiguity and evolving standards in a fast-moving environment

• Reliable internet connection and a quiet, focused workspace

Nice to Have

• Familiarity with data annotation, content review, or evaluation workflows

• Experience working with distributed or remote teams

• Background in a domain relevant to our work (e.g., technical, editorial, or analytical)