Pulley Refurbishment Coordinator

Fenner Conveyors; Gosford; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual Group Bonus participation

Michelin Share Scheme

FennerFits wellbeing & discounts

Leave Purchase Program

On-site parking

Fitness Passport

Career development programs

Active social calendar

9 day fortnight flexibility

Job summary

Fenner Conveyors is seeking a Pulley Refurbishment Coordinator based at our Somersby facility, with national coordination and occasional travel. You will act as a technical advisor, overseeing refurbishment, installation and commissioning of high-value materials handling assets.

Ideal candidates have mechanical trade or engineering qualifications, strong client interaction skills, and a track record in coordinating technical projects across a national team.

Qualifications

• Trade qualification in mechanical fitting and/or engineering.
• Experience in customer or product support roles preferred.
• Ability to coordinate workloads and manage technical projects.
• Strong leadership and problem-solving skills.

Responsibilities

• Provide technical support for installation, commissioning and troubleshooting of pulley and conveyor equipment.
• Drive account management and customer satisfaction through timely issue resolution.
• Coordinate workshop and field activities with national cross-functional teams.
• Identify capital and aftermarket sales opportunities and product development needs.
• Engage with external clients and internal teams across the national network.

Skills

Mechanical fitting

Mechanical engineering

Customer interaction

Project coordination

Leadership

Communication

Travel readiness

Education

Trade qualifications in Mechanical Fitting

Tertiary qualifications in Mechanical Engineering

Job description

Fenner Conveyors, a Michelin Group Company, is a world leader in providing engineered conveyor solutions for the mining and industrial sectors. As the only company in Australia capable of designing, manufacturing, installing, and servicing complete conveyor systems from head to tail, we offer unmatched end-to-end expertise.

With a manufacturing heritage spanning over 150 years, Fenner Conveyors operates across 30 manufacturing, engineering, and service locations, employing more than 1,200 people. We deliver a comprehensive range of conveyor products, services, and advanced technologies to support our customers’ operations.

Our people are at the heart of everything we do. We are committed to fostering a safe, diverse, and inclusive workplace where everyone can thrive—because we believe that together, everyone achieves more.

Guided by our core values—respect for people, customers, facts, shareholders, and the environment—we embrace an all‑sustainable approach that balances People, Profit, and Planet. Through continuous innovation and commitment, we are driving a better, more sustainable future for all.

About the Role

We are seeking a self‑driven Pulley Refurbishment Coordinator to join our team. Based out of our facility in Somersby (with regular coordination involving our specialised teams and customer sites), this role is pivotal in delivering proactive product support, overhaul services and account management.

As Fenner transitions towards a centralised national pulley structure, our estimating, engineering, drafting and administration functions operate as a unified, combined team spread across the country. In this role, you will actively liaise and engage on a national level, serving as akey connection point within the broader Australian pulley product space.

You will act as atechnical advisor and liaison for our clients, ensuring their high‑value material handling assets are refurbished, installed, and commissioned to peak efficiency.

Key Responsibilities

• Technical Support: Assist with the installation, commissioning and troubleshooting of pulley and conveyor equipment.
• Account Management: Provide timely and effective issue resolution to maximise customer retention and satisfaction.
• National Collaboration & Coordination:Coordinate workshop and field activities, manage customer timelines, resolve complex technical issues and drive clear project results. Work closely with the centralised, cross‑functional national team (including engineering, drafting and estimating) to streamline project delivery.
• Business Growth:Identify and realise capital and aftermarket sales opportunities while helping identify future product development needs.
• Stakeholder Engagement:Build and sustain strong, reliable relationships with external clients and internal teams across our national network.
• Travel: While based in Somersby, this role requires occasional travel and site work to engage directly with clients, operations and interstate team members.

About You

This is a fantastic opportunity for an experienced Mechanical FitterorMechanical Engineer who thrives on technical problem‑solving and client interaction. To be successful, you will need:

• Qualifications: Trade qualifications in Mechanical Fitting and/or Tertiary qualifications in Mechanical Engineering.
• Industry Experience: Demonstrated background in a customer or product support role, ideally within the underground coal conveyor or heavy bulk materials handling industries.
• Coordination & Drive: A strong capacity to coordinate workloads, manage technical projects, and influence clients to achieve mutual milestones.
• Leadership: Proven experience in leadership, operational management, and engineering/technical issue resolution.
• Communication:Exceptional communication skills with a natural ability to quickly build and maintain professional relationships with internal workshop teams and external stakeholders.
• Work Rights: Unlimited working rights in Australia.

Why Join Fenner?

Joining Fenner Conveyors means becoming part of an organisation that values its people and supports them to reach their full potential. You will gain exposure to major national projects and work alongside industry leaders in a collaborative, high‑performing environment.
We offer a supportive, approachable leadership team, flexible work arrangements, and a culture that values wellbeing, diversity, and inclusion.
Our benefits include but not limited to,

• Access to FennerFits – our wellbeing, recognition, and discounts platform
• Option to purchase up to four weeks’ additional leave per year through our Leave Purchase Program
• On‑site parking and modern amenities
• Fitness Passport
• An active social calendar with regular internal and external events
• Work‑Life balance – 9 day fortnight!

Who we are

Fenner Conveyors, a Michelin Group Company, is a world leader in providing engineered conveyor solutions for the mining and industrial sectors. As the only company in Australia capable of designing, manufacturing, installing, and servicing complete conveyor systems from head to tail, we offer unmatched end‑to‑end expertise.

With a manufacturing heritage spanning over 150 years, Fenner Conveyors operates across 30 manufacturing, engineering, and service locations, employing more than 1,200 people. We deliver a comprehensive range of conveyor products, services, and advanced technologies to support our customers’ operations.

Our people are at the heart of everything we do. We are committed to fostering a safe, diverse, and inclusive workplace where everyone can thrive—because we believe that together, everyone achieves more.

Guided by our core values—respect for people, customers, facts, shareholders, and the environment—we embrace an all‑sustainable approach that balances People, Profit, and Planet. Through continuous innovation and commitment, we are driving a better, more sustainable future for all.

About the Role

We are seeking a self‑driven Pulley Refurbishment Coordinator to join our team. Based out of our facility in Somersby (with regular coordination involving our specialised teams and customer sites), this role is pivotal in delivering proactive product support, overhaul services and account management.

As Fenner transitions towards a centralised national pulley structure, our estimating, engineering, drafting and administration functions operate as a unified, combined team spread across the country. In this role, you will actively liaise and engage on a national level, serving as akey connection point within the broader Australian pulley product space.

You will act as atechnical advisor and liaison for our clients, ensuring their high‑value material handling assets are refurbished, installed, and commissioned to peak efficiency.

Key Responsibilities

• Technical Support: Assist with the installation, commissioning and troubleshooting of pulley and conveyor equipment.
• Account Management: Provide timely and effective issue resolution to maximise customer retention and satisfaction.
• National Collaboration & Coordination:Coordinate workshop and field activities, manage customer timelines, resolve complex technical issues and drive clear project results. Work closely with the centralised, cross‑functional national team (including engineering, drafting and estimating) to streamline project delivery.
• Business Growth:Identify and realise capital and aftermarket sales opportunities while helping identify future product development needs.
• Stakeholder Engagement:Build and sustain strong, reliable relationships with external clients and internal teams across our national network.
• Travel: While based in Somersby, this role requires occasional travel and site work to engage directly with clients, operations and interstate team members.

About You

This is a fantastic opportunity for an experienced Mechanical FitterorMechanical Engineer who thrives on technical problem‑solving and client interaction. To be successful, you will need:

• Qualifications: Trade qualifications in Mechanical Fitting and/or Tertiary qualifications in Mechanical Engineering.
• Industry Experience: Demonstrated background in a customer or product support role, ideally within the underground coal conveyor or heavy bulk materials handling industries.
• Coordination & Drive: A strong capacity to coordinate workloads, manage technical projects, and influence clients to achieve mutual milestones.
• Leadership: Proven experience in leadership, operational management, and engineering/technical issue resolution.
• Communication:Exceptional communication skills with a natural ability to quickly build and maintain professional relationships with internal workshop teams and external stakeholders.
• Work Rights: Unlimited working rights in Australia.

Why Join Fenner?

Joining Fenner Conveyors means becoming part of an organisation that values its people and supports them to reach their full potential. You will gain exposure to major national projects and work alongside industry leaders in a collaborative, high‑performing environment.
We offer a supportive, approachable leadership team, flexible work arrangements, and a culture that values wellbeing, diversity, and inclusion.
Our benefits include but not limited to,

• Annual Group Bonus participation
• Michelin Share Scheme
• Access to FennerFits – our wellbeing, recognition, and discounts platform
• Option to purchase up to four weeks’ additional leave per year through our Leave Purchase Program
• On‑site parking and modern amenities
• Fitness Passport
• Career development programs including Emerging Leaders & Supervisor Training
• An active social calendar with regular internal and external events
• Work‑Life balance – 9 day fortnight!

We're committed to establishing a culture that is inclusive, diverse, and compassionate. We welcome applications from people of all ages, First Nations, abilities, sexual orientations and gender identities.