Pub F&B Attendant — Create Memorable Guest Experiences

ALH Hotels; City of Burnie; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Career growth

Employee discounts

Wellbeing support

Job summary

ALH Hotels Burnie Hotel is seeking a friendly Food & Beverage Attendant who genuinely enjoys making guests feel welcome. You’ll be the face of the floor, sharing enthusiasm for our pub fare and drinks while guiding guests to memorable moments.

Day to day you’ll deliver outstanding service, recommend plates and beverages, and uphold our high standards from opening to close. A current RSA and flexible availability are required, with a willingness to learn about gaming when appropriate.

Qualifications

• Hands-on role requiring manual handling and lifting.
• RSA certification and flexible availability are required.
• Some gaming experience or willingness to learn is a plus.
• A passion for pub food and drinks and guest service.

Responsibilities

• Be the face of the floor, engaging with guests to create memorable visits.
• Recommend meals and drinks to guests to elevate their experience.
• Deliver top-notch customer service and make interactions memorable.
• Maintain high service standards from opening to close.
• Support the gaming and wagering team when needed and legally able.

Skills

Customer service

Guest engagement

Team player

Flexible availability

Education

RSA certificate

Job description

ALH Hotels Burnie Hotel is seeking a friendly Food & Beverage Attendant who genuinely enjoys making guests feel welcome. You’ll be the face of the floor, sharing enthusiasm for our pub fare and drinks while guiding guests to memorable moments.

Day to day you’ll deliver outstanding service, recommend plates and beverages, and uphold our high standards from opening to close. A current RSA and flexible availability are required, with a willingness to learn about gaming when appropriate.