Psycho-Social Support Worker

Bendigo Health; Greater Bendigo; On-site; AUD 77,000 - 90,000; Full time

Benefits offered by this job

Staff health

Career development

Salary packaging

Flexible hours

Gym and pool access

Job summary

Bendigo Health in regional Victoria is seeking a Psychosocial Support Worker to join the HOPE program, delivering proactive, evidence‑based outreach for up to three months to people after suicide attempts or experiencing serious suicidal ideation. You will work with the multidisciplinary team to link services, support carers, and promote recovery.

This role offers excellent clinical exposure, a strong development culture, and flexible working arrangements within a leading regional health service

Responsibilities

• Assist consumers navigate services, offer linkage and referral, provide practical support when required.
• Support carers and families to identify and build protective factors that reduce suicide risk.
• Engage with multidisciplinary team to develop support and safety planning.

Job description

• Support for career progression and development
• An opportunity to work with a leading regional health service
• Excellent clinical exposure across a range of specialties

The Position

Job Reference:4645

Position Title: Psychosocial Support Worker Classification: YA8 - YA11 Salary per hour (exc. super): $2,987.80 - $3,342.80 Hours per fortnight: 80 Hours (Including an ADO every 4 weeks) Employment Status: Ongoing Full Time

Other requirements: 2026 Flu Vaccination

The HOPE (Hospital Outreach Post‑Suicide Engagement) Program provides up to three months support for people post suicide attempt or experiencing serious suicidal ideation. Referrals for the program are made by internal Bendigo Health teams including, but not limited to the Emergency Department, Adult inpatient Unit, Short Term Treatment Team and PARC. The aim of HOPE is to provide proactive, assertive, tailored and evidence based clinical, peer and psychosocial outreach support for a period of up to three months. The program will also provide support to the person’s carers and families to identify and build the protective factors that help to reduce the risk of suicide and suicide attempts.

Bendigo Health is committed to providing services which are recovery focused, promoting self‑determination and collaboration with consumers, families and carers. Aligned with the Short‑Term Treatment Team and as a member of the HOPE multidisciplinary team you will promote consumer wellbeing by promoting the consumer’s connectedness to their community and supports. Under the guidance of HOPE coordinator and the senior clinician and in collaboration with the multidisciplinary team, you will assist consumers to navigate services, offer linkage and referral, provide practical support when required, offer support to carers and family, and work collaboratively with the treating team to engage patients, and develop and assist with support and safety planning.

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision to be a trusted regional healthcare service recognised for delivering exceptional care, being a great place to work, and being deeply connected to our community.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including:

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take‑home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Your New Division

Clinical Governance is focused on upholding patient safety and a high quality of service through leadership, quality improvements, clinical performance, risk management, professionalism and excellent patient care. The division collaboratively provides high quality clinical governance support and advice, both internally and when supporting our regional Health Service Partners.

GP Liaison and Research Governance is led by the Executive Director Medical Service (EDMS).

The Executive Director Medical Services has responsibility for maintaining full compliance to accreditations and to deliver improvements through our response to the recommendations of both the national and Victoria’s General Quality and Safety reviews. The Office of the EDMS oversees incident reporting, investigation of adverse patient events and complaints regarding clinicians. The EDMS provides leadership and support to the medical workforce to feel empowered to provide high‑quality healthcare.

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Position Description: HERE

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If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.