Property Services Coordinator

DAB-Jones Lang LaSalle (NSW) Pty Ltd; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Great employee discounts

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Volunteer time off

Career opportunities with Australia’s

Premium offices

Job summary

Jones Lang LaSalle (JLL) in Sydney is seeking an entry-level Property Service Coordinator to join our Property Asset Management team in the CBD. You will work within our Customer Service Centre to manage property services via digital platforms and collaborate with site teams, contractors and portfolio managers to ensure seamless service delivery.

This role offers hands-on exposure to building operations and serves as a springboard into facilities management, with opportunities to develop within

Qualifications

• Strong interest in building operations and real estate services.
• Excellent communication and interpersonal skills.
• Analytical and proactive problem-solving abilities.
• High attention to detail and accuracy in handling data and admin tasks.

Responsibilities

• Resolve a variety of enquiries for owners, tenants, property managers and building managers to ensure customer satisfaction.
• Analyse caller needs and implement strategies to resolve issues proactively.
• Manage and track work orders to completion using operations platforms.
• Support procurement activities, including setting up bank details for creditors.
• Coordinate onboarding of new clients and facilitate smooth property transitions.
• Build collaborative relations with stakeholders across the business.
• Participate in projects and deliver high-quality results within deadlines.
• Assist the Team Leader with system training for staff, clients, tenants and contractors.

Skills

Communication

Problem solving

Attention to detail

Teamwork

Data entry

Tools

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Are you looking for an entry-level role that can lead to a rewarding career in the global property market? JLL is seeking a full-time Property Service Coordinator to join our dynamic Property Asset Management team in our Sydney CBD Head Office. Working within our Customer Service Centre, you will manage a variety of property services through digital platforms and collaborate closely with site teams, contractors, and portfolio managers to ensure seamless service delivery. This position offers a grass-roots understanding of building operations and serves as an exceptional springboard into facilities management. At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success, and we invite you to bring your ambition and grow with us.

An overview of the role:

• Resolving a variety of enquiries for owners, tenants, property managers, and building managers to ensure superior customer satisfaction.
• Analysing caller needs and implementing effective strategies to resolve customer problems proactively.
• Managing and tracking work orders to completion using our operational and risk management platforms.
• Supporting procurement activities, including setting up and verifying bank details for creditors.
• Coordinating the onboarding of new clients and facilitating smooth property transitions.
• Building strong, collaborative relations with all stakeholders, as what sets JLL apart is our culture of collaboration, locally and across the globe.
• Participating in assigned projects and delivering high-quality results within designated timeframes.
• Assisting the Team Leader with system training for JLL employees, clients, tenants, and contractors.

Sounds like you? This is what we are looking for:

• A strong drive for a career in real estate and a passionate interest in learning building management services.
• Exceptional communication skills with the ability to build rapport quickly and work well in a vibrant, collaborative team environment.
• Excellent problem-solving, analytical, and follow-up abilities to proactively find the best solutions.
• Proven attention to detail and accuracy in administrative and data entry tasks.
• A highly self-motivated approach with a positive, optimistic attitude toward learning and professional development.
• Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• A shared belief that the most effective teams are built when everyone is empowered to thrive, bringing an inclusive mindset to our collaborative workplace.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site -Parramatta, NSW, Sydney, NSW

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.