Property Management Operations Lead

at; Gold Coast City; On-site; AUD 80,000 - 110,000; Full time

Job summary

A leading property management company in Gold Coast City seeks a proactive Property Management Operations Manager. This pivotal role involves streamlining operations, enhancing service delivery, and ensuring compliance with Queensland legislation. The ideal candidate will have experience in process improvement and client engagement. Responsibilities include auditing portfolio performance, managing client satisfaction, and supporting compliance activities. Competitive terms offered.

Qualifications

• Proactive professional with experience in property management and operations.
• Strong understanding of Queensland property legislation.
• Capable of managing client satisfaction and compliance standards.

Responsibilities

• Review and audit portfolio performance to meet business objectives.
• Develop and monitor operational policies for efficiency.
• Create onboarding materials hosted on SharePoint.
• Prepare key reports for the Head of Property Management.
• Manage Client Satisfaction programs and draft client communications.
• Ensure compliance with property regulations and risk management.

Skills

Process improvement

Operational excellence

Client engagement

Compliance knowledge

Data analysis

Job description

A leading property management company in Gold Coast City seeks a proactive Property Management Operations Manager. This pivotal role involves streamlining operations, enhancing service delivery, and ensuring compliance with Queensland legislation. The ideal candidate will have experience in process improvement and client engagement. Responsibilities include auditing portfolio performance, managing client satisfaction, and supporting compliance activities. Competitive terms offered.