Project Support Officer

Department of Justice and Community Safety, Victoria; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

An emphasis on work‑life balance

High‑performing team environment

Equal opportunity employer

Personal and professional development

Committed to safety and wellbeing

Training and development opportunities

Job summary

VIDA is seeking a Project Support Officer to join the Fire Services team within VIDA Community Safety, providing high-quality project and administrative support across Victoria's infrastructure program.

Reporting to the Program Director, you will coordinate meetings, prepare reports and briefs, maintain project documentation, and assist with governance and procurement processes in a fast-paced environment.

Qualifications

• Experience providing admin project support in infrastructure contexts.
• Clear written communication for reports, briefs and presentations.
• Strong interpersonal skills with stakeholders at various levels.
• Ability to coordinate meetings and workshops with multiple parties.

Responsibilities

• Coordinate meetings, governance and reporting requirements.
• Prepare correspondence, reports and presentations for stakeholders.
• Maintain accurate project documentation and records.
• Support procurement processes and general business operations.

Skills

Positive, solutions-focused

Organised and proactive

Calm under pressure

Curiosity about infrastructure

Ownership and reliability

Collaborative teamwork

Adaptability to changing timelines

Tools

TRIM/Content Manager

Job description

About VIDA

The Victorian Infrastructure Delivery Authority (VIDA) is a specialist project delivery organisation, responsible for delivering Victoria's major transport, health and community safety infrastructure program.

About This Role

Project Support Officer, Fire Services

The Victorian Infrastructure Delivery Authority (VIDA) is a specialist project delivery organisation, responsible for delivering Victoria's major transport, health and community safety infrastructure program.

This multi-disciplinary program includes more than 200 projects including North East Link, removing level crossings, Melbourne Airport Rail Stage 1, new and upgraded hospitals, and specialist programs such as the early parenting centres expansion and upgrade program, and community safety projects for corrections and emergency services.

The unprecedented program of works brings together expert skillsets to deliver crucial health, community safety, and major transport projects, and ensures that operations are streamlined and efficient while delivering better outcomes for Victorians.

Led by the Director‑General, VIDA comprises five project offices, VIDA Roads, VIDA Metro, VIDA Rail, VIDA Health and VIDA Community Safety.

VIDA is established as an Administration Office under the Public Administration Act 2004 as a specialist organisation.

About This Opportunity

An opportunity is available for a Project Support Officer to join the Fire Services team within VIDA Community Safety and provide high‑quality project and administrative support across a dynamic infrastructure program.

Reporting to the Program Director, Fire Services, the role supports the effective coordination of project activities, governance and reporting requirements, meetings, records, procurement processes and general business operations. This includes preparing correspondence, reports, briefings and presentations; coordinating meetings and workshops; maintaining accurate project documentation; and following up actions to support timely delivery.

Working closely with project team members and a diverse range of stakeholders, the role provides practical, responsive support in a fast‑paced environment where priorities and deadlines may change.

About You

This role will suit an organised and proactive project support professional who takes pride in producing accurate work and helping a busy team operate effectively. A practical approach, sound judgement and the ability to manage competing priorities will be important, along with the confidence to work independently and seek guidance when required.

Strong attention to detail, discretion and a collaborative working style will support success in the role. The ability to anticipate team needs, follow tasks through to completion and adapt to changing requirements will also be highly valued.

You'll Bring

• A positive, solutions‑focused approach and a willingness to contribute wherever support is needed.
• A genuine interest in helping teams stay organised, connected and focused on delivery.
• A calm and composed working style when priorities shift or deadlines are tight.
• Curiosity and a willingness to learn about infrastructure projects, governance and public sector delivery.
• A strong sense of ownership, with the reliability to follow commitments through to completion.
• Respect for different perspectives and working styles, contributing to a supportive and inclusive team environment.
• A practical mindset and an appreciation for the important role effective project support plays in achieving broader program outcomes.

Key Selection Criteria

• Strong experience providing a range of administrative project support services in the context of infrastructure project or similar environment.
• Well‑developed written communication skills, including the ability to prepare, edit and proof‑read correspondence, communications, presentations and other documents to a high level of quality and with attention to detail.
• Excellent interpersonal skills demonstrating confidentiality, reliability, and experience dealing with a wide range of stakeholders at different levels.
• Strong organisational skills with demonstrated ability to arrange and coordinate meetings, events and workshops with a range of stakeholders.
• Demonstrated ability to work effectively as a member of a fast‑paced team, identifying and proactively assisting team members to help deliver project outcomes, and having a flexible approach to changing timelines.
• Experience recording, transcribing and distributing meeting minutes and associated documentation.
• Proven capacity to prioritise tasks, be strategic, exercise judgment and solve problems independently in a fast‑paced environment with tight, often conflicting deadlines.
• Demonstrated ability to manage team records, document management systems and processes, financial records and / or procurement processes (experience in utilising TRIM/Content Manager, or other electronic records management systems).

What We Offer

• An emphasis on work‑life balance
• High‑performing team environment
• Equal opportunity employer
• Personal and professional development opportunities
• Committed to safety and wellbeing
• Training and development opportunities

Pre‑Employment Checks

The successful candidate will be required to undergo pre‑employment checks which include national police/qualification (where applicable) checks and misconduct screening.

First People Support

If you identify as Aboriginal and/or Torres Strait Islander and are thinking about applying, our First People support team can provide a culturally safe, inclusive and welcoming space to help you feel confident throughout the application process.

Contact us at [e-mail] for friendly and confidential support tailored to you, including help with your application, resume or interview preparation.

Diversity and Inclusion

VIDA is an equal opportunity employer, committed to fostering a values‑led, diverse and inclusive workplace.

We believe our teams should represent the diversity of our communities in which we work, and we actively embrace and celebrate people from all walks of life.

If you require reasonable adjustments to fully participate in the recruitment process, please contact us.

Child Safe Statement Of Commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Important Information

'DJCS is administering this recruitment on behalf of VIDA, in line with VIDA's policies and processes'.