Project Officer - Patient Support Unit

Bendigo Health; Greater Bendigo; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Staff health and wellbeing programs

Career development and education

Generous salary packaging

Flexible Working Arrangements

Staff gym and pool

Job summary

Bendigo Health is seeking a Project Officer to support Specialist Clinics across waitlist management and patient pathways. Reporting to the Nurse Unit Manager, you will drive improvement initiatives, coordinate audits and help deliver statewide reform initiatives to enhance access and efficiency.

This fixed term full-time role is based in Bendigo with a competitive fortnightly salary and generous staff benefits.

Responsibilities

• Drive opportunities for improvement by identifying and supporting strategies to optimise Specialist Clinics waiting list management, improve patient pathways and enhance timely access to care, in alignment with the Planned Care Recovery and Reform Program priorities.
• Support the delivery of key initiatives aimed at strengthening the management of Specialist Outpatient Clinics waiting lists and improving patient flow and access to services.
• Identify and implement process improvements to streamline waitlist management practices, improve operational efficiencies and support sustainable service delivery across Specialist Clinics.
• Coordinate and undertake waitlist audits, including planning, preparation, implementation and completion, to support accurate data, effective monitoring and improved waitlist management.
• Support the implementation of statewide reforms and initiatives, including Patient Support Unit initiatives and the Specialist Care Reform Blueprint, ensuring these are effectively translated into local practices and processes at Bendigo Health.

Job description

The Position

Job Reference:4834

Position Title: Project Officer
Classification: HS4 - HS29
Salary per fortnight (exc. super): $3,346.30 - $3,699.28
Hours per fortnight: 80 (including an ADO every 4 weeks)
Employment Status: Fixed Term Full Time (until 04/07/2027)

An exciting opportunity is available to join Bendigo Health as a Project Officer within our Specialist Clinics team!

This is a fantastic opportunity to contribute to meaningful improvements in healthcare delivery, helping to enhance patient access, streamline processes and improve the experience of patients accessing Specialist Outpatient Clinics.

Reporting to the Nurse Unit Manager, Specialist Clinics, you will play an important role in supporting key projects and reform initiatives that strengthen waitlist management, improve patient pathways and drive operational efficiencies.

Key responsibilities will include:

• Drive opportunities for improvement by identifying and supporting strategies to optimise Specialist Clinics waiting list management, improve patient pathways and enhance timely access to care, in alignment with the Planned Care Recovery and Reform Program priorities.
• Support the delivery of key initiatives aimed at strengthening the management of Specialist Outpatient Clinics waiting lists and improving patient flow and access to services.
• Identify and implement process improvements to streamline waitlist management practices, improve operational efficiencies and support sustainable service delivery across Specialist Clinics.
• Coordinate and undertake waitlist audits, including planning, preparation, implementation and completion, to support accurate data, effective monitoring and improved waitlist management.
• Support the implementation of statewide reforms and initiatives, including Patient Support Unit initiatives and the Specialist Care Reform Blueprint, ensuring these are effectively translated into local practices and processes at Bendigo Health.

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision to be a trusted regional healthcare service recognised for delivering exceptional care, being a great place to work, and being deeply connected to our community.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including:

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Your New Division

The Clinical Operations Division encompasses acute, cancer and mental health services. We provide a wide range of general medical, surgical and specialty services including but not limited to; Oncology, Cardiology, Renal, Emergency, Women’s and Children’s, Critical Care, Specialist Clinics, Cancer Clinics and Mental Health Services.

Within a state-of-the-art hospital, our Ambulatory and Critical Care, Medical Services, Surgical Services and Women’s and Children’s (including an Early Parenting Centre) areas use the latest technologies to provide excellent care. Our world class Cancer Centre uses a multi-disciplinary, integrated approach to treat specific cancers. The Cancer Centre offers medical oncology, radiation oncology, specialist nurses, clinical trials and cancer research, palliative care, and a Cancer Wellness Program.

The Mental Health Service provides psychiatric care and treatment across a large catchment covering the Loddon Mallee region. Family sensitive practice is central to our models of mental health care and best practice ensures the identification, inclusion and support of families, carers and children.

Each year our onsite Specialist Clinics provide over 100,000 service events, we also see more than 60,000 people in our Emergency Department and welcome around 1700 babies into the world. The Clinical Operations Division assists with the admission of more than 50,000 patients into the hospital each year.

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Interested?

Need more information? Please contact Anna Williams, Nurse Unit Manager on 03 5454 8921 for a confidential discussion.

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Act with Respect X | We are proud to be a Respect X Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.