Project Officer

Department of Communities and Justice; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous leave entitlements

Discounted health and fitness

Job summary

NSW Education Standards Authority (NESA) is seeking a Project Officer to coordinate and deliver a music assessment program, managing a diverse casual workforce and multiple stakeholders to ensure timely and on-budget examination delivery. The role emphasizes process improvement and efficient operation support.

The ideal candidate is organised, detail-oriented and enjoys engaging with people, with experience in coordinating complex projects and reporting.

Qualifications

• Extensive experience delivering project management and support services.
• Experience in high-volume service environments and handling ad hoc requests.

Responsibilities

• Provide a range of project management and support services, including reports, briefs, resource coordination, and monitoring project plans.
• Prepare and maintain project documentation for reporting and evaluation.
• Coordinate working groups, committees and consultations to facilitate information exchange.
• Sourcing and compiling data to identify issues and track progress.
• Monitor and address escalated enquiries to ensure timely resolutions.
• Develop and update administrative systems, processes and policies for compliance.
• Coordinate availability and rostering of casual workforce to support service delivery.
• Ensure timely delivery of examinations within budget and timelines.

Skills

Project coordination

Stakeholder engagement

Time management

Job description

Guiding the future of NSW education

Position details

• Clerk Grade 7/8
• Ongoing, Full-time
• Salary: $116,981 to $129,492 p.a. plus employer's contribution to superannuation and leave loading
• Close to Wynyard station & hybrid work arrangements available (5 days per fortnight office attendance required)
• Contact for enquiries: Rob Shone via [e-mail]

About us

At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.

We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

About the role

As a Project Officer, you will be required to coordinate and undertake project and program activities, providing analysis and advice on implementation, to support the delivery of a music assessment program. You'll be responsible for working with a diverse casual workforce and a range of stakeholders to ensure examinations are delivered on time, within budget and aligned with organisational objectives.

Through your support, you will play a hands-on role in the continuous improvement of day-to-day operations and support projects that help drive priorities forward and deliver high-quality outcomes.

This role is well suited to someone who is organised, detail-oriented and enjoys working with people.

On a day-to-day basis you will be responsible for:

• Providing a range of project management and support services, including preparation of reports and briefs, coordinating resources, maintaining project documentation, and implementing and monitoring project plans.
• Preparing and maintaining project documentation for reporting, monitoring and evaluation purposes to ensure accessibility of quality information and contribute to the achievement of project outcomes.
• Communicating with key stakeholders and coordinate working groups, committees and consultations to facilitate the exchange of information and support project completion in line with project plans.
• Sourcing, collating, and compiling data and information to identify emerging issues and tracking and reporting on project progress.
• Monitoring and addressing complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues.
• Developing, implementing, reviewing, and updating administrative systems, processes, and policies to ensure compliance with agency standards, policies, and procedures.
• Coordinating the availability, rostering and allocation of a casual workforce to support service delivery requirements, including recruitment, workforce planning, resource coordination, risk mitigation and operational oversight.

Our ideal candidate will have:

• Extensive experience in delivering a range of project management and support services, including managing tight deadlines, limited resources and competing priorities.
• A highly developed skillset to successfully manage the administrative service needs of unit staff consistently, given the high volume of work and number of staff seeking services from the team, and the need to address ad hoc requests and unforeseen issues.

To be successful, you will need:

• A strong ability in managing complex stakeholder relationships and resolving sensitive customer issues in a high-volume service environment.
• Demonstrated experience coordinating availability and rostering of a casual workforce to meet service delivery requirements.
• A current Working with Children Check (WWCC) clearance number (for paid employment) prior to commencement (although not required at the application stage).

We invite you to download therole description for additional information on the position.

Note:

A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role. It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant.

At NESA you will benefit from:

• An organisation where your contribution has a big impact.
• An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices.
• Flexible working arrangements and generous leave entitlements.
• Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations.
• Salary packaging options.
• Working in a purpose driven and ethical organisation with committed colleagues.

#S/DNI

If you need reasonable adjustments for the recruitment process and/or workplace, please reach out to [e-mail]

Close date: Sunday 08 November 2026 at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life's opportunities and rise to its inevitable challenges.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles