Project Officer

Jobtailor; City of Parramatta; On-site; AUD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking a dedicated coordinator to act as a central point of contact for screening and assessment of young people and families referred to the service, and to coordinate service provision to help clients access appropriate support.

You will build partnerships with government and non-government agencies, engage diverse stakeholders, monitor activities and outcomes, and advocate for timely access and service delivery, applying ethical, child-centred practice.

Qualifications

• Understanding of the service system supporting children and families
• Strong communication skills and stakeholder engagement
• Ability to work with government and non-government agencies
• Adherence to legislation and procedures

Responsibilities

• Provide central point of contact for screening and assessment of young people and families referred to the service
• Coordinate service provision and help clients access appropriate support
• Collaborate to obtain information about clients, needs, and service gaps
• Build and maintain relationships with government, non-government, community stakeholders and local providers
• Coordinate cross-agency case discussions, governance groups and network meetings
• Develop partnerships with service providers, understand available services, referral pathways
• Advocate for access and service delivery
• Identify options for brokering external services when supports are unavailable
• Monitor program activities, deliverables and outcomes
• Identify risks and opportunities for continuous improvement
• Apply ethical and evidence-informed practice including social justice and child-centred approaches
• Support meaningful participation of young people and families in decision-making

Skills

Service System Understanding

Relationship Building

Strong Communication Skills

Advocacy for Service Delivery

Legislation Adherence

Job description

• Provide a central point of contact for screening and assessment of young people and families referred to the service


• Coordinate service provision and help clients access appropriate support


• Collaborate to obtain organisational information regarding clients, individual and family needs, current service delivery and service gaps


• Build and maintain relationships with government, non-government, community stakeholders and local service providers


• Coordinate and participate in cross-agency case discussions, local governance groups and network meetings


• Develop partnerships with service providers, understand available services, develop referral pathways and negotiate services


• Advocate regarding access and service delivery


• Identify options for brokering external service provision where supports are unavailable


• Monitor program activities, deliverables and outcomes


• Identify risks, emerging issues and opportunities for continuous improvement


• Apply ethical and evidence-informed practice, including social justice, empowerment, cultural safety and child-centred approaches


• Support meaningful participation of young people and families in decision-making

Requirements

• Demonstrated understanding and experience of the service system which supports children and their families, and the interconnectivity between government and non-government agencies involved in supporting families


• Strong communication skills


• Ability to establish and maintain relationships with government and non-government agencies


• Confident communicator able to engage and support a diverse range of stakeholders


• Strong engagement and relationship building skills


• Highly resilient and able to work under pressure and manage competing priorities


• Ability to understand and adhere to Legislation, Policies and Procedures


• Ability to plan and prioritise workload with attention to detail


• Current driver’s licence and willingness to travel


• Subject to a National Criminal History Record Check


• Subject to a Working with Children Check clearance


• Up-to-date résumé (maximum 5 pages)


• Cover letter (maximum 3 pages) addressing the targeted questions

Core Competencies

Demonstrates expertise in coordinating service provision for children and families, with a strong focus on building relationships with government and non-government agencies. Proficient in advocacy, program monitoring, and applying ethical practices to ensure effective service delivery.

Highest-signal resume keywords

• Service System Understanding


• Relationship Building


• Strong Communication Skills


• Advocacy for Service Delivery


• Legislation Adherence

ATS Optimization Keywords

Soft Skills

• Engagement Skills


• Resilience


• Attention to Detail


• Ability to Manage Competing Priorities

Certifications & Qualifications

• Current Driver’s Licence


• National Criminal History Record Check


• Working with Children Check Clearance

Industry Keywords

• Child-Centred Approaches


• Cultural Safety


• Social Justice


• Cross-Agency Collaboration


• Stakeholder Engagement