Project Director

Tideri Jobbörse; Geelong; On-site; AUD 120,000 - 160,000; Full time

Job summary

A not-for-profit health insurer in Geelong seeks a Project Director to oversee a multi-million dollar transformation project. The role involves strategic project management, leading the CRM transition to Dynamics 365, and ensuring compliance with governance standards. Candidates should have 8+ years of project management experience and strong leadership skills within regulated sectors. Applications are open until 5pm on 19th November, with early screening possible.

Qualifications

• 8+ years of project management experience or equivalent leadership experience.
• Experience in highly regulated or governed sectors like Finance or Healthcare.
• Ability to work at both strategic and operational levels.

Responsibilities

• Oversee delivery of a transformation project with a multi-million dollar budget.
• Manage program scope, budgets, risks, and ensure timely delivery.
• Lead the CRM transformation including transitioning to Dynamics 365.

Skills

Project management

Leadership

Stakeholder engagement

Diplomacy

Requirements gathering

Education

Tertiary qualification in business administration, program management, or related field

Tools

Dynamics 365

Workday

Job description

About GMHBA

Remarkable people.

Remarkable careers.

At GMHBA, every day is a chance to make a real impact on people's lives.

Join our people-focused, not‑for‑profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle.

For 90 years, we've put our members, and our people, first.

Make your career meaningful with GMHBA.

About the opportunity

GMHBA has an ambitious vision over the next ten years to move from being a private health insurer with health businesses to an integrated care company that prioritises seamless customer experience.

Key to realising this vision is ensuring that our teams are equipped with the right technology, including a market leading ERP Platform that incorporates Finance, HR, Business planning, Payroll and analytic capabilities.

The Project Director will support the delivery of a broad range of program initiatives within the digital transformation team.

This role will support the business through strategic project management and the hands‑on delivery of operational activities and will play a key part in shaping the technology and culture that support our vision for seamless, customer‑centred care.

Responsibilities

• Oversee delivery of a multi‑million‑dollar transformation project
• Provide strategic leadership and resource planning, ensuring business continuity and future readiness.
• Manage program scope, budgets, risks, and dependencies, ensuring on‑time and on‑budget delivery.
• Develop and execute change management and stakeholder engagement plans in collaboration with People & Culture.
• Ensure governance, compliance and reporting standards are met, including audit and regulatory requirements.
• Build strong partnerships with internal teams, vendors, and external stakeholders to achieve program success.

CRM Transformation

• Lead the next stage of our CRM transformation, including completion of the transition to Dynamics 365
• Consolidation of customer and provider management into our new CRM
• Reducing reliance on HAMBS for non‑core functions
• Single source of truth for our customer data
• Consolidated systems for our employees

Simplification of the customer digital experience

Provide customers with options for interaction with GMHBA through multi‑channel service provision and touchpoints for our customers.

Enhanced self‑service capabilities for our customers.

Organisational changes

• New ways of working – Streamlined processes and practices enabled by our industry‑leading technology capability
• Define and implement the capability and maturity of the functions required to drive performance
• Defining the underlying cost and commercial constructs required to operate sustainably

Qualifications

• Tertiary qualification in a related discipline (e.g. business administration, program management, computer science or a related field) or equivalent experience.
• 8+ years project management experience or equivalent leadership experience in managing high‑value, highly complex pieces of work.
• Familiarity with the broader Finance and HR technology ecosystem.
• Experience in highly regulated or governed sectors (e.g. APS, Finance, Healthcare).
• Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships.
• Extensive requirements gathering experience across large, complex projects.
• Equal ability to work both at a strategic development level and at an operational level.

Highly desirable

• Proficiency with one or more leading ERP systems (Workday preferred).

Diversity & Inclusion

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves.

We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities.

We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

Application Information

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement.

Applications close 5pm 19th November.

Please note, candidate screening and interviews may commence prior to the closing of the advertisement, so get your application in as soon as possible.

Submit your application online today.

Applications close 5pm 19th November.