Program Manager - ICM

Randstad; City of Brisbane; On-site; AUD 79,000 - 131,000; Full time

Job summary

Randstad partners with a major government department undergoing a significant, multi-year investment in its infrastructure portfolio. Based in Brisbane, this contract role focuses on contractor management within the CMI Program, with an AO8 level rate up to $95.08 per hour and a long-term term through June 2028.

The role requires procurement, contract management and program implementation expertise, engaging stakeholders across the Infrastructure Services Division to embed safer, more

Qualifications

• Must possess a valid Blue Card (Queensland Working with Children Check).
• Experience in government infrastructure delivery is highly regarded.
• Experience with business improvement, transformation or operating model change at scale is highly regarded.
• Experience working in complex public sector environments with risk and safety management is highly regarded.

Responsibilities

• Lead design of reform contractor management practices and translate the model into implementation-ready processes and artefacts.
• Drive rollout of the future model while strengthening safety, performance and risk management without disrupting BAU.
• Lead change management and adoption activities across operational and leadership teams.
• Provide authoritative executive advice through workshops, briefings and targeted engagement.
• Track progress and benefits realisation using metrics to sustain outcomes post-rollout.
• Collaborate with stakeholders to support project objectives and build strong relationships across divisions.
• Communicate complex technical requirements clearly to diverse audiences.

Skills

Stakeholder management

Change management

Procurement

Contract management

Program implementation

Risk management

Safety compliance

Leadership

Communication

Job description

Program Manager - Infrastructure Transformation & Contractor Management

Are you an experienced Program Manager with a background in infrastructure contract management? We are partnering with a major government department undergoing a significant, multi-year investment in its infrastructure portfolio to address growth demands and optimise its existing assets. With an annual delivery portfolio of approximately $2 billion and an asset base exceeding $40 billion, this is a massive and impactful initiative.

Program Manager - Infrastructure Transformation & Contractor Management

Are you an experienced Program Manager with a background in infrastructure contract management? We are partnering with a major government department undergoing a significant, multi-year investment in its infrastructure portfolio to address growth demands and optimise its existing assets. With an annual delivery portfolio of approximately $2 billion and an asset base exceeding $40 billion, this is a massive and impactful initiative.

The Opportunity

• Contract Term: Long-term contract running until June 2028.
• Remuneration: AO8 Level - offering a lucrative rate up to $95.08 per hour.
• Location: Brisbane based.

To support this massive investment, our client has established the Contractor Management Improvement (CMI) Program. This major business transformation initiative aims to enhance the management of contractors delivering building, construction, and maintenance services across their extensive facilities. The program heavily focuses on improving safety, mitigating risks, and strengthening contractor performance to ensure high-quality outcomes.

The Role

Reporting to the CMI Program Director, this role has been created to provide essential expertise in procurement, contract management, and program implementation. With the CMI Program now moving into detailed design and implementation, you will work as part of the embedded program team to translate the agreed future model into operational practice. You will engage stakeholders across the Infrastructure Services Division and more broadly to embed sustainable improvements to contractor management.

The core purpose of this role is to help manage, implement and embed the desired reforms to contractor management to embed safety, manage risk and drive better value from the organisation's infrastructure contractor spend.

Key Responsibilities:

• Lead the detailed design of reformed contractor management practices, translating the agreed future model into implementation-ready processes, tools, and artefacts.
• Drive the implementation and rollout of the future model, sequencing delivery to strengthen safety, performance, and risk management without disrupting business-as-usual activities.
• Lead change management and adoption activities, supporting operational and leadership teams through the transition and embedding new ways of working.
• Provide authoritative advice to executives and delivery partners through workshops, written briefings, and targeted engagement.
• Track implementation progress and benefits realisation, using feedback and metrics to course-correct delivery and ensure outcomes are sustained post-rollout.
• Work collaboratively with all stakeholders, building strong functional relationships across the Division and broader Department to support project objectives.
• Utilise strong communication skills to convey complex ideas and technical requirements clearly to diverse audiences.

About You

To be successful in this role, you will be:

• A hands-on and solution-orientated professional who can comfortably engage with stakeholders at all levels and manage through influence.
• An excellent problem solver who can get to the bottom of issues and design practical solutions.
• An individual with excellent presentation, written, and verbal communication skills with a strong attention to detail.
• Capable of effective decision making, team management, and prioritisation to navigate competing demands.
• Proven in your ability to drive practical changes, achieve results, and work effectively within a team environment.
• Equipped with highly effective stakeholder management and conflict resolution skills.

Qualifications & Experience

• Mandatory: You must possess a valid Blue Card (Queensland's official Working with Children Check).
• Highly Regarded: Experience in government infrastructure delivery, infrastructure contract management.
• Highly Regarded: A strong background in business improvement, transformation, or implementing organisational reform and operating model change at scale.
• Highly Regarded: Experience working within complex organisations or the public sector, specifically with risk and safety management in infrastructure.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.