Program Manager, Construction And Retrofits

Amazon Commercial Services Pty Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Amazon is seeking a business‑oriented Program Manager for the GOES Infrastructure PMO to support capacity planning, capital projects and the startup of new Fulfillment Centers. You will collaborate with multiple teams across locations, drive data‑driven decisions, develop reporting tools, and manage critical path schedules to enable scalable fulfillment network expansion.

You will work with internal teams and external partners to ensure delivery excellence, maintain governance structures, and

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional teamwork with tech and non-tech teams.
• Bachelor's degree.
• Advanced Excel and SQL skills.
• Experience defining program requirements using data and metrics.

Responsibilities

• Deliver CAPEX projects and innovations with internal and external teams.
• Serve as governance facilitator with standard project practices and reporting.
• Develop platform tools and analytics for reporting and decision making.

Skills

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Ownership and initiative

Education

Bachelor's degree

Tools

Excel

SQL

Pivot Tables

VLOOKUP

Job description

Amazon is seeking an business oriented Program Manager for the GOES (Global Ops Enterprise Services) Infrastructure Program Management Office to support the capacity, capital planning and project execution for the continued expansion of our fulfilment network. Successful candidates will have strong level of ownership and be highly motivated individuals who have Program Management experience. The role will understand the details of an Amazon Fulfilment Center design, implementation, modelling, estimating and managing new Fulfillment Center start-up’s. This individual will support on one or more capital projects. The Program Manager will have high work capacity while being detailed oriented and agile to manage business changes and keep driving the initiatives. This individual needs to be a strong collaborator with different functional teams and people working across multiple locations.

Key job responsibilities

• Work with internal Amazon teams and external partners to deliver CAPEX projects and innovations.
• Be a governance facilitator that maintains structure, procedures and standard ways of working that follow a common language for project and program delivery.
• Develop and implement unified platform tools, information systems and leverage analytics and data visualization to support reporting and decision making process.
• Develop, evaluate and simplify current working procedures and improve organization team structure.
• Communicate project status, drive and elevate decision making and help requests.
• Lead critical path schedule items and elevate decision making and help requests.
• Lead critical path schedule items and escalated to leadership on potential risks and delays.
• Assist in engineering capacity management.
• Ability to understand Operational processes.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.