Program Adviser

Victorian Department of Families, Fairness & Housing; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

A government department in Australia seeks candidates for a role focused on project lifecycle contributions and administrative support. The successful candidate will manage relationships with diverse stakeholders and ensure the smooth operation of housing systems applications. Applicants must submit a CV and cover letter, demonstrating suitability for the position, and must be eligible to work in Australia.

Qualifications

• Experience in project support and implementation.
• Ability to maintain strong relationships with diverse stakeholders.
• Familiarity with housing systems applications is beneficial.

Responsibilities

• Contribute to project life cycles to meet objectives.
• Provide support in the implementation of client systems.
• Undertake system user acceptance testing.

Skills

Research and analysis

Stakeholder management

Administrative support

Job description

THE ROLE

Reporting to the Manager Client Systems Support, the position represents the local housing offices in driving enhancements and ensuring the smooth operation of the Housing Systems Applications, including HiiP (Housing Integrated Information Program).

In addition, the position serves as a key support function within the team, providing valuable subject matter expertise to Operational Divisions, maintaining strong working relationships with diverse stakeholders, performing essential administrative support to the team by handling housing related queries and ensuring all necessary materials are prepared for team-led meetings or presentations.

Accountabilities Include

• Contribute to the full life cycle of projects to meet departmental objectives including:
  • Assisting in research, analysis and implementation of projects based on defined outcomes and outputs
  • Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters
  • Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met
• Provide effective support to service delivery sites in the implementation and use of client systems.
• Undertake system user acceptance testing and assess and action data fix requirements to ensure system maintenance.

How To Apply

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.