Production Reliability Engineer

ASX Limited; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working options

Flexible working arrangements

Job summary

ASX Limited in Australia is seeking an experienced Site Reliability Engineer to join our technology team and help ensure the reliability, scalability and observability of critical platforms across production environments.

You will design, implement and maintain monitoring, automation and resilience strategies, participate in on-call rotations, and work with Engineering, Security and Operations to deliver stable services and fast incident resolutions.

Qualifications

• 5+ years in Site Reliability Engineering, DevOps, or similar production roles.
• Strong scripting skills in Python, PowerShell or Java.
• Solid knowledge of Linux/Windows, networking, and distributed systems.
• Experience with CI/CD tooling and automated deployment pipelines.
• Deep understanding of containerisation with Docker and Kubernetes.
• Familiarity with observability platforms like Grafana, Splunk, or OpenTelemetry.
• Experience with databases (Oracle, SQL Server, PostgreSQL, NoSQL) and APIs/Kafka.
• Exposure to non-functional test planning and execution.

Responsibilities

• Ensure availability, reliability, scalability, and resilience of critical platforms.
• Design and maintain monitoring, logging, alerting, and observability solutions.
• Develop dashboards and health indicators for real-time visibility.
• Drive continuous improvement to reduce incidents and improve stability.
• Identify and mitigate reliability risks across production environments.
• Lead RCA and post-incident reviews to drive permanent fixes.
• Maintain runbooks and recovery procedures for rapid incident response.
• Participate in 24x7 on-call rotations and support production environments.
• Automate infrastructure deployment and operations using IaC principles.
• Build automated recovery mechanisms to minimize manual intervention.
• Promote engineering best practices across teams and improve service outcomes.
• Collaborate with Engineering, Architecture, Security, and Operations to plan capacity and performance.

Skills

Python/PowerShell

CI/CD

Linux/Windows

Docker/Kubernetes

Observability

Databases

APIs/Streaming

Non-functional testing

Tools

Docker

Kubernetes

Grafana

Splunk

OpenTelemetry

AWS CloudWatch

Kafka

Job description

ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Key purpose of the role

The role is accountable for ensuring the reliability, availability, performance, observability, and operational resilience of critical business platforms through proactive monitoring, automation, incident management, capacity planning, and continuous service improvement, enabling secure and stable technology services that meet business and customer expectations.

Your responsibilities

• Ensure the availability, reliability, scalability, and resilience of critical technology platforms and services.
• Design, implement, and maintain comprehensive monitoring, logging, alerting, and observability solutions.
• Develop meaningful dashboards, operational metrics, and health indicators to provide real‑time visibility of platform performance.
• Drive continuous improvement initiatives to reduce service disruptions and improve platform stability.
• Proactively identify, assess, and mitigate reliability risks across production environments.
• Conduct root cause analyses (RCA) and post‑incident reviews, driving permanent resolutions and preventative actions.
• Maintain operational runbooks, playbooks, and recovery procedures to support rapid incident resolution.
• Support 24x7 production environments and participate in on‑call rotations where required.
• Develop and maintain infrastructure, deployment, and operational automation using Infrastructure as Code (IaC) principles.
• Build automated recovery mechanisms to minimise manual intervention.
• Champion engineering best practices across operational and development teams.
• Conduct capacity planning, performance analysis, and workload forecasting to ensure services can meet current and future demand.
• Identify and resolve performance bottlenecks across applications, infrastructure, databases, and integrations.
• Partner with development teams to improve deployment reliability, release automation, and operational supportability.
• Work closely with Engineering, Architecture, Security, Infrastructure, Product, and Operations teams to improve service outcomes.

Your experience and qualifications

• Must have 5+ years’ experience in Site Reliability Engineering, DevOps, Systems Engineering, Cloud Engineering, Platform Engineering, or Production Support environments.
• Strong scripting experience in Python, Java or PowerShell.
• Strong knowledge of Linux, Windows, networking, and distributed systems.
• Experience with CI/CD tooling and automated deployment pipelines.
• Strong understanding of containerisation and orchestration technologies, including Docker and Kubernetes.
• Experience with observability platforms such as Grafana, Splunk, ITRS Geneos, OpenTelemetry, AWS CloudWatch or similar.
• Knowledge of database technologies, including Oracle, SQL Server, PostgreSQL or NoSQL platforms.
• Familiarity with integration technologies, including APIs, real‑time messaging and streaming architectures such as Kafka.
• Non-functional test planning and execution experience.

Nice to have

• Experience working in the Capital Markets industry, with a solid understanding of product and transaction lifecycles.
• Passionate about solving problems, troubleshooting software issues and triaging environment issues.
• Excellent verbal and written communication skills, with the ability to work with internal and external stakeholders.
• Lateral thinker who brings forward ideas that will automate repeatable tasks to reduce work effort and ensure quality deliverables.
• Learns quickly and enjoys the challenge of learning new systems.
• Compassionate, empathetic and self‑motivated.
• Able to take ownership and not be afraid to acknowledge failure.

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‑time, we encourage you to apply if you are interested in part‑time or other flexible working arrangements. We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‑boarding process. To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions. ASX is an integrated exchange offering listings, trading, clearing, settlement, technical and information services, technology, data and other post‑trade services. It acts as a market operator, clearing house and payments system facilitator. It oversees compliance with its operating rules, promotes standards of corporate governance among Australia’s listed companies and helps to educate retail investors. ASX operates markets for a wide range of asset classes including equities, fixed income, commodities and energy. As an integrated exchange, ASX’s activities span primary and secondary market services, including the raising, allocation and hedging of capital flows; trading and price discovery; central counterparty risk transfer; and securities settlement for both the equities and fixed income markets. When you join ASX, you’ll be joining a dynamic global leader with a record of innovation and a reputation for integrity, transparency and professionalism. You’ll also enjoy an impressive range of employee benefits and a flexible working environment underpinned by a friendly and collaborative culture.