Product Manager

Webjet.com.au; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Webjet OTA is seeking a commercially minded Product Manager to own the product problem, define the outcome and set the roadmap for a digital domain in the travel platform. From discovery and experimentation through release and optimisation, you will influence how customers search, book and manage travel, while improving conversion and customer value.

You will work closely with Engineering, Customer Experience, Design and Data/AI teams to deliver high-quality experiences and continuously measure

Qualifications

• Experience owning a high-volume digital product end-to-end.
• Product mindset focused on customer outcomes and problem-solving, not just feature delivery.
• Proven track record of generating ideas, testing hypotheses and using evidence to decide.
• Strong ability to work with conversion, revenue and operation metrics.

Responsibilities

• Turn customer insights and business strategy into a focused product vision, measurable outcomes and an actionable roadmap.
• Get close to customers and data to uncover friction and opportunities.
• Frame problems, challenge assumptions and run experiments before major investment.
• Make clear prioritisation decisions across value, impact, effort, risk and sustainability.
• Lead product direction within cross-functional squads and define success metrics.
• Partner with Engineering, Design, Data, and Analytics to deliver high-quality experiences.
• Measure post-launch impact and iterate rapidly to improve the product.
• Communicate trade-offs and evidence-based decisions to stakeholders.

Skills

Product management

Cross-functional leadership

Data-driven decisions

Commercial judgement

Stakeholder communication

Job description

Build digital travel products that millions of customers rely on. At Webjet OTA, you’ll have the scope to turn real customer problems into simpler, smarter travel experiences and see the commercial impact of your work. We’re looking for a curious, commercially minded Product Manager who brings strong ideas, tests them quickly and rallies cross-functional squads around outcomes that matter.

Own the Product. Shape the Experience.

This is a hands‑on role with genuine ownership. You’ll shape the product problem, define the outcome and set the roadmap for an assigned digital domain. From discovery and experimentation through to release and optimisation, you’ll influence how customers search, book and manage travel, while improving conversion, customer value and operational performance.

What you’ll do

• Turn customer insights and business strategy into a focused product vision, measurable outcomes and an actionable roadmap.
• Get close to customers and the data to uncover friction, unmet needs and high-value opportunities.
• Frame the right problems, challenge assumptions and run experiments before committing to major investment.
• Make clear prioritisation decisions across customer value, commercial impact, effort, risk and technical sustainability.
• Lead product direction within cross-functional squads and create clarity on what success looks like.
• Partner closely with Engineering, Customer Experience and Design, and Data and AI to deliver high-quality experiences.
• Measure what happens after launch, learn quickly and keep improving the product.
• Bring stakeholders with you through clear storytelling, transparent trade-offs and evidence-based decisions.

What you’ll bring

• Experience owning and improving a high-volume digital product or customer journey end to end.
• A product mindset: you are energised by customer problems and outcomes, not simply feature delivery.
• A track record of generating ideas, testing hypotheses and using evidence to make decisions.
• Strong commercial judgement and confidence working with conversion, revenue, customer value and operational measures.
• Practical experience partnering with Engineering, Design and Data or Analytics teams.
• The confidence to make trade-offs, influence stakeholders and communicate complex ideas simply.
• Curiosity, sound judgement and the drive to keep learning after launch.
• Experience in travel, mobile, search, checkout, personalisation, self-service, automation or AI-enabled products is a bonus, not a prerequisite.

Why Webjet?

Webjet has spent 28 years helping people discover, compare and book travel. Today, we’re building an even more customer-led, technology-enabled and AI-ready business. You’ll join a collaborative product environment where good ideas are tested, evidence shapes decisions and people are trusted to make an impact.

If you want to own meaningful problems, move from insight to impact and help shape the future of digital travel, we’d love to hear from you.