Process Improvement Expert - Evaluator

Mercor; Sydney; Remote; AUD 110,000 - 165,000; Part time

Job summary

Mercor is seeking a Contract Process Improvement / SOPs Evaluator to review AI-generated artifacts and ensure high-quality outputs across documents, spreadsheets, and slide decks. The role emphasizes objective scoring against domain rubrics and delivering structured feedback.

Applicants should have 5+ years in process improvement, native or professional English, and advanced proficiency in MS Office, Google Workspace, and Slides.

Qualifications

• 5+ years of relevant professional experience in Process improvement / SOPs
• Native or professional fluency in English
• Highly proficient in Microsoft Office and Google Workspace, especially Slides

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI-generated work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance domain quality.

Skills

Process improvement

English fluency

Microsoft Office

Google Workspace

Slides

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace

Slides

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Process improvement / SOPs Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI-generated work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance domain quality.

Qualifications

Must-Have

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [e-mail]