Principal Software Engineer

Long Service Corporation; Sydney; Hybrid; AUD 154,000 - 178,000; Full time

Job summary

Long Service Corporation in Sydney is seeking a Principal Software Engineer (clerk grade 11/12) to lead the design, build and delivery of complex integration solutions across the full lifecycle. You will act as the principal technical authority for integration engineering, shaping API-led approaches using MuleSoft and Apigee.

The role reports to the Manager Engineering and involves coaching engineers, ensuring high-quality architecture artefacts, and collaboration with delivery, security and

Qualifications

• Extensive hands-on experience designing and delivering complex integration solutions in large-scale environments.
• Deep expertise in API design, security patterns, and enterprise integration using MuleSoft and Apigee.
• Proven track record of technical leadership and shaping solutions across multiple delivery streams.
• Strong collaboration with delivery teams, business stakeholders and operations.
• Commitment to documentation quality and engineering discipline.

Responsibilities

• Lead the design, build and delivery of complex integration solutions across the full lifecycle.
• Provide hands-on technical leadership across solution design, development, testing and deployment.
• Collaborate with delivery teams and stakeholders to translate business outcomes into robust integration designs.
• Establish and promote integration engineering standards and best practices.
• Own the operational integrity of integration solutions including incident response and continuous improvement.
• Produce and maintain architecture artefacts and runbooks.
• Coach and mentor engineers across teams.

Job description

Role Title: Principal Software Engineer Clerk Grade: 11/12 Employment Type: Temporary 18 months Remuneration: Salary range for Clerk 11/12 is $154,231– $178,369pa, plus superannuation and leave loading We have dedicated office space in Sydney (McKell), Parramatta or Gosford with hybrid and flexible working conditions available. The Long Service Corporation is a standalone agency within the Department of Customer Services that reports directly to the Managing Director of Service NSW whilst maintaining its executive agency status.

About the team The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry and contract cleaning industry, and is preparing to launch a third scheme for the community services industry (CSI). You will join the Digital and Program Delivery team. The team is leading the delivery of new portable long service leave schemes, including the development and rollout of the systems and processes needed to administer them. In addition, this team is also responsible for ongoing improvement initiatives ensuring our current schemes and systems continue to evolve and improve. This role reports to the Manager Engineering and works closely with delivery, business and operational stakeholders across LSC.

Your day-to-day

• Lead the design, build and delivery of complex integration solutions across the full lifecycle, ensuring secure, scalable and observable outcomes aligned to organisational integration strategies.
• Act as the principal technical authority for integration engineering, shaping API ‑ led and integration solutions using enterprise platforms including MuleSoft and Apigee .
• Provide hands ‑ on technical leadership across solution design, development, testing and deployment, setting direction and assuring quality across concurrent delivery streams.
• Collaborate with delivery teams, business stakeholders, security and platform teams to translate business outcomes into robust, compliant integration designs.
• Establish and promote integration engineering standards, patterns and best practices to uplift solution quality, reusability and operational resilience.
• Own the operational integrity of integration solutions, including availability, incident response, root cause analysis and continuous improvement of resilience and supportability.
• Produce and maintain high ‑ quality technical documentation, including architecture artefacts, API specifications, interface contracts and operational runbooks, to support delivery, operations and knowledge transfer.
• Coach and mentor engineers across teams, strengthening integration capability, technical maturity and adherence to best practice.

To be successful in this role you will demonstrate:

• Extensive hands ‑ on experience designing and delivering complex integration solutions in a large ‑ scale or enterprise environment.
• Deep technical expertise in integration engineering, including API design, security patterns, non ‑ functional requirements and platform ‑ based integration using MuleSoft and/or Apigee .
• Proven ability to operate as a principal ‑ level engineer, providing technical leadership, direction and assurance across multiple delivery initiatives.
• Strong judgement in balancing business priorities, delivery constraints and long ‑ term platform sustainability.
• Experience owning production outcomes, including operational support models, incident management and continuous improvement.
• Excellent collaboration and influencing skills, working effectively with engineers, delivery leads and senior stakeholders.
• A commitment to documentation quality, engineering discipline and continuous improvement in a fast ‑ paced delivery environment.

Closing Date: Thursday, 12 November (9.59am)

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here .

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