Principal Quality Assurance Coordinator

Qantas Airways; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

QantasLink is seeking a Principal Quality Assurance Coordinator to lead QA programs under CASA Part 42 and 145, embedding SMS and driving audits across engineering and maintenance to ensure airworthiness.

You will influence stakeholders, shape operational performance, and deliver continuous improvement initiatives in a regulated aviation environment, providing visibility across multiple areas.

Qualifications

• Experience in Safety Management Systems for quality assurance.
• Knowledge of CASA Part 42 and 145.
• Data analysis skills with Power BI.
• Strong stakeholder engagement and communication.
• Lead Auditor certification and aircraft knowledge advantageous.
• Familiarity with Intelex, TRAX, Workday, Comply365, Flydocs.

Responsibilities

• Drive safety, compliance, and operational excellence across QantasLink Engineering & Maintenance.
• Lead quality, risk, and change programs to safeguard airworthiness and regulatory compliance.
• Influence stakeholders and deliver continuous improvement initiatives across the business.

Skills

Power BI

Data analysis

Stakeholder engagement

Regulatory knowledge

Communication skills

Multitasking

Tools

Intelex

TRAX

Workday

Comply365

Flydocs

Job description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Company Description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• Play a pivotal role in driving safety, compliance, and operational excellence across QantasLink Engineering & Maintenance.


• Lead high-impact quality, risk, and change programs that safeguard airworthiness and regulatory compliance.


• Shape the future of operational performance by influencing stakeholders and delivering continuous improvement initiatives across the business.

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mate ship and a can-do attitude. Taking ownership is critical. Whether we work individually or as a group, we challenge ourselves to make progress and deliver results. We won’t settle for anything less than the best outcome.

The Principal Quality Assurance Coordinator role combines strategic oversight with hands‑on leadership, managing Quality Assurance programs under CASA Part 42 and 145, embedding Safety Management Systems (SMS), and driving audits, change, and risk initiatives where you’ll partner with engineering and maintenance teams to ensure airworthiness and operational integrity while introducing fresh perspectives to continuous improvement.

This is a high‑profile role offering visibility across multiple operational areas and the opportunity to influence quality standards in a complex, regulated environment. If you thrive on problem‑solving, stakeholder engagement, and making a measurable difference, this is the role for you.

You’ll have -

• Working knowledge of CASA Part 42 and 145 regulations.


• Experience in Safety Management Systems involving quality assurance, risk management, and compliance within aviation or similar regulated industries.


• Understanding and knowledge of Quality & Risk management standards and principles.


• Ability to analyse and interpret data, with proficiency in tools such as Power BI and Microsoft Office.


• Excellent stakeholder engagement and communication skills, with the ability to influence technical and non‑technical teams both verbally and in writing.


• Excellent organisational skills to manage multiple priorities under pressure and meet deadlines.


• Familiarity with IT systems such as Intelex, TRAX, Workday, Comply365, and Flydocs (desirable).


• Ability to comply with workplace safety regulations and practices


• Lead Auditor certification and aircraft type knowledge (A220, Q400) would be advantageous.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on‑the‑job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.


• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.


• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.


• We’ll support your well‑being: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

Applications close: Friday, 16th of October 2026