Principal Project Officer (Incident Management)

Department of Customer Services, Open Data and Small and Family Business; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Department of Customer Services, Open Data and Small and Family Business in Brisbane seeks an AO7 Principal Project Officer (Incident Management) to lead the lifecycle of high-priority cyber security incidents. You will work with diverse stakeholders to declare incidents, mobilise Incident Response Teams, and coordinate responses across government teams.

You will deliver a BAU program to improve whole-of-government incident management, provide expert advice, and ensure clear status updates to

Responsibilities

• Serve as the central point of contact and authority to lead the lifecycle of highpriority cyber security incidents.
• Assess the severity, impact, and scope of security alerts to formally declare incidents and support delegates in determining the required response level.
• Mobilise Incident Response Teams and assign specific technical or administrative tasks to team members.
• Provide clear, timely, and actionable status updates to technical teams, executives, and business leaders.
• Operate the interface between CSU & broader disaster management frameworks during a state cyber incident or crisis.
• Operate cyber incident management processes and ensuring a smooth interface to other teams for incidents which may have a whole of Government impact.
• Deliver a business as usual program and specific projects to improve the whole of Government cyber security incident management capabilities, including planning and participating in whole of Government cyber exercises.
• Provide the expert advice in improving cyber incident management practice and assist in operation of whole of Government Communities of Practice.

Job description

Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD

AO7 Principal Project Officer (Incident Management).
The Cyber Security Unit (CSU) is responsible for enhancing government cyber security capability. This team provides cyber security leadership, governance, policy and standards, advocacy, capability development, and incident coordination. The CSU also manages several whole of Government threat management services,works to optimise cyber awareness and resilience across QLD and supports State-wide industry cyber development.

As the Principal Project Officer (Incident Management), you will work closely with a wide range of key stakeholders to ensure coordinated responses to cyber incidents. You will support the effective and coordinated delivery of communications andinformation and continually maintain and improve whole of government incident response plans and processes that span the scope of the incident response lifecycle.

As the Principal Project Officer (Incident Management), you will:

• Serve as the central point of contact and authority to lead the lifecycle of highpriority cyber security incidents.
• Assess the severity, impact, and scope of security alerts to formally declare incidents and support delegates in determining the required response level.
• Mobilise Incident Response Teams and assign specific technical or administrative tasks to team members.
• Provide clear, timely, and actionable status updates to technical teams, executives, and business leaders.
• Operate the interface between CSU & broader disaster management frameworks during a state cyber incident or crisis.
• Operate cyber incident management processes and ensuring a smooth interface to other teams for incidents which may have a whole of Government impact.
• Deliver a business as usual program and specific projects to improve the whole of Government cyber security incident management capabilities, including planning and participating in whole of Government cyber exercises.
• Provide the expert advice in improving cyber incident management practice and assist in operation of whole of Government Communities of Practice.