Principal Adviser - City Operations

Redland City Council; Redland City; On-site; AUD 119,000 - 126,000; Full time

Benefits offered by this job

Professional development

Generous leave entitlements

Role-specific allowances

Mental health support

Lifestyle perks

Flexible working options

Purchased leave

Parental leave incentives

Job summary

Redland City Council is seeking a Principal Adviser - City Operations to lead operational excellence and drive strategic initiatives across City Operations and Island Operations. You will partner with leaders, supervisors and frontline teams to convert strategy into practical improvements, enhance governance, risk management and performance outcomes.

You will play a key role in delivering service improvements, reporting to senior stakeholders, and guiding complex projects across the Redland City

Qualifications

• Experience driving operational improvement in a complex environment.
• Strong strategic thinking and analytical capabilities.
• Expertise in governance, compliance and risk management.
• Ability to influence and build trusted relationships across an organisation.
• Proven experience leading projects or change initiatives.
• Passion for operational excellence and community outcomes.

Responsibilities

• Drive operational excellence, service improvement and innovation across City Operations and Island Operations.
• Provide trusted advice on governance, risk, compliance, performance and service delivery.
• Identify opportunities to improve efficiency, customer outcomes and organisational effectiveness.
• Support strategic projects and change initiatives.
• Use data and insights to inform decisions and drive performance.
• Build partnerships with leaders and teams to deliver practical solutions.
• Prepare reports and recommendations for senior stakeholders.

Skills

Operational improvement

Strategic thinking

Governance & risk

Influence & collaboration

Project leadership

Community outcomes

Job description

Career Opportunities: Principal Adviser - City Operations (4016)

Requisition ID4016-Posted06/11/2026-Project/Program Management-Permanent Full Time

Principal Adviser City Operations(201859)

Permanent Full Time -36.25 hours per week

$118,666.78to$125,907.88 Annually + 13% super

Redland City Council offers you the chance to improve lives and shape your own career… on beautiful Redlands Coast.

Join our team as a Principal Adviser - City Operations

This is a unique opportunity to play a key role in shaping the future of City Operations across Redland City Council. Working closely with operational leaders, supervisors and frontline teams, you'll drive operational excellence, service improvements and strategic initiatives across a diverse portfolio, with a particular focus on supporting Island Operations. We're looking for a trusted and influential adviser who can connect strategy with operational reality, provide expert guidance across governance, safety and performance, and turn opportunities for improvement into practical outcomes that benefit both our workforce and community.

Your responsibilities will include:

• Driving operational excellence, service improvement and innovation across City Operations and Island Operations.
• Providing trusted advice on governance, risk, compliance, performance and service delivery.
• Identifying opportunities to improve efficiency, customer outcomes and organisational effectiveness.
• Supporting strategic projects, business improvements and change initiatives.
• Using data and insights to inform decisions and drive performance outcomes.
• Building strong partnerships with leaders, supervisors and operational teams to deliver practical solutions.
• Preparing reports, briefings and recommendations for senior stakeholders.

Skills and experience:

To be successful in this role, you'll bring :

• Experience driving operational improvement, organisational performance or service delivery outcomes in a complex environment.
• Strong strategic thinking, analytical and problem-solving capabilities.
• Expertise in governance, compliance, risk management and operational best practice.
• The ability to influence, collaborate and build trusted relationships across all levels of an organisation.
• Proven experience leading projects, change initiatives or business improvement programs.
• A passion for operational excellence and delivering meaningful outcomes for the community.

Make sure to read the full Position Description before applying - it outlines everything you need to tailor your resume and cover letter.

Why this role stands out:

Lead high-impact initiatives that improve services for our communities.

Grow your career with flexible work and professional development opportunities.

Be a trusted adviser influencing strategy, performance and change.

Working for us means enjoying diverse work and gaining opportunities to grow in a region of outstanding natural beauty - Redlands Coast. In return for your passion and commitment to making a meaningful and ongoing contribution to our naturally wonderful community, we offer great benefits and the balance you need to bring the best you.

More reasons to love working with us:

• Professional development – job-specific training, study assistance, leadership and critical skills programs, plus access to an extensive range of online courses through LinkedIn Learning. We invest in your growth from day one.
• Generous leave entitlements including 4 weeks annual leave with leave loading, 15 days personal/carer’s leave, 14 weeks paid parental leave, and additional flexible leave options to support your lifestyle.
• Rewarding role-specific allowances recognising the responsibilities, skill, and impact of your position.
• Mental health and wellbeing support – access to EAP, external providers, training, and awareness programs to foster openness and reduce stigma.
• Exclusive employee lifestyle perks – discounts, cashback, health benefits, and savings on essentials, travel, tech, dining, and car ownership through novated leasing, plus employee banking benefits.
• Flexible working options – access RedFlex, offering flexibility in how, when, and where you work.
• Optional purchased leave available after probation.
• Incentives for returning from parental leave including credited leave and superannuation benefits.

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city’s day-to-day life and long-term growth. With over 1,200 employees across diverse teams, we’re committed to shaping a thriving, sustainable region that our community is proud of.

• Ability to travel and work on the Southern Moreton Bay Islands when required
• You’ll hold current Queensland C class Drivers Licence
• Successful applicants will be asked to consent to a criminal history check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
• To be eligible for employment, applicants must have the legal right to work in Australia .

For more information about this position (201859), please contact Rick Larkinon [phone]. Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 22/11/2026.

At Redland City Council, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

To support an inclusive recruitment experience, please let us know if you require any adjustments during the recruitment or interview process by contacting [e-mail]