Pricing Operations Analyst

Shell Energy Operations Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Shell Energy is seeking a detail‑oriented Pricing Operations Business Analyst to join our Pricing team in Melbourne. You will support pricing delivery, maintain pricing data and work with various internal stakeholders to ensure accuracy and compliance across pricing systems.

The role emphasizes testing, data validation and continuous process improvements, with opportunities to influence pricing events and product initiatives in a rapidly evolving market.

Qualifications

• Strong analytical and problem-solving skills.
• High attention to detail and commitment to accuracy.
• Experience working with operational systems, pricing data or business processes.
• Strong organisational and stakeholder engagement skills.
• Experience supporting testing, data validation or system implementation.
• Continuous improvement mindset.

Responsibilities

• Support delivery and execution of pricing and product initiatives aligned with goals.
• Maintain product and pricing information within internal systems.
• Collaborate with operations and customer teams to optimise pricing processes.
• Review, investigate and resolve pricing and product issues; identify improvements.
• Manage ad hoc pricing corrections, compliance-related fixes and updates.
• Contribute to major pricing events, including price changes and launches.
• Support User Acceptance Testing (UAT) and defect resolution activities.
• Perform routine data cleansing, validation and quality assurance across datasets.

Skills

Analytical thinking

Detail orientation

Stakeholder engagement

Testing & data validation

Continuous improvement mindset

Job description

Shape your future with a career at Shell Energy. Shell Energy combines deep expertise and true innovation to help our electricity and gas customers navigate a rapidly changing market. We’re seeking people who bring the drive to succeed in providing the energy businesses and households need for today and tomorrow. Shell Energy combines deep expertise and true innovation to help our electricity and gas customers navigate a rapidly changing market. We’re seeking people who bring the drive to succeed in providing the energy businesses and households need for today and tomorrow.

Shell Energy is seeking a detail-oriented and analytical Pricing Operations Business Analyst to join our Pricing team. This role is responsible for supporting the delivery and administration of pricing activities across the business while working closely with a broad range of internal stakeholders. You will play a key role in maintaining pricing systems, managing product and pricing data, and ensuring pricing information is accurate, compliant and delivered efficiently. With respect, integrity and honesty, responsibilities include:

• Supporting the delivery and execution of pricing and product initiatives that align with organisational goals and business objectives.
• Maintaining product and pricing information within internal systems, including plans, promotions, product mapping and customer offers.
• Working closely with operations and customer teams to optimise pricing processes, system routines and automation activities.
• Reviewing, investigating and resolving pricing and product issues while identifying opportunities for continuous improvement.
• Managing ad hoc pricing corrections, compliance-related fixes and operational pricing updates.
• Contributing to major pricing events, including regulated and market price changes and new product launches.
• Supporting User Acceptance Testing (UAT), defect identification, resolution validation and implementation activities.
• Performing routine data cleansing, validation and quality assurance activities across pricing, product and customer datasets.

What you’ll bring

• Strong analytical and problem-solving skills.
• High attention to detail and commitment to accuracy.
• Experience working with operational systems, pricing data or business processes.
• Strong organisational and stakeholder engagement skills.
• Experience supporting testing, data validation or system implementation.
• Continuous improvement mindset.

Why join our team

• Purpose that is making a positive impact for our customers’ energy future. It’s not just about selling energy; it’s about delivering outcomes for our customers that empower them to stay ahead in a changing market.
• Work that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.
• People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more. Careers | Shell Energy Read the stories of our incredible people. Meet Our People – About Us | Shell Energy Join us. Together, we can make the difference count.

Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.