Pool Technician — Field Service & Customer Care

Clark Rubber; City of Melbourne; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Staff discounts

Workplace benefits

Structured training program

Job summary

Clark Rubber is seeking a practical and friendly Pool Technician to visit residential customers, test and balance pool water, and maintain equipment. You’ll receive structured training—Pool Technician 101 plus a 12-week development plan—and support from experienced managers.

Flexibility to work field-based and in-store is available. Ideal candidates are customer-focused, able to work independently, and hold a manual driver’s licence.

Qualifications

• Experience in pool service, plumbing, electrical, or retail is a bonus (training provided).
• Holds a manual driver's licence.
• Strong customer service and communication skills.

Responsibilities

• Visit residential customers to clean, test, and balance pool water.
• Install, repair, and maintain pool equipment (pumps, filters, chlorinators).
• Provide friendly, professional advice and quotes.
• Keep accurate records for jobs, schedules, and stock.
• Support the in-store team when needed.
• A people person – approachable, customer-focused, and great at building trust.

Skills

Customer service skills

Technical aptitude

Manual driver’s licence

Job description

Clark Rubber is seeking a practical and friendly Pool Technician to visit residential customers, test and balance pool water, and maintain equipment. You’ll receive structured training—Pool Technician 101 plus a 12-week development plan—and support from experienced managers.

Flexibility to work field-based and in-store is available. Ideal candidates are customer-focused, able to work independently, and hold a manual driver’s licence.