Pool Attendant - Level 1 (Customer Service)

Federation Council; Corowa; On-site; AUD 52,000 - 59,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Work with local community

Flexible hours

Job summary

Federation Council is seeking enthusiastic Pool Attendants to support Corowa Aquatic Centre and Howlong Pool. The role focuses on safe, friendly service, basic food offerings, and facility checks to ensure clean, well-maintained swimming facilities for the community.

Candidates should be available for early mornings, late afternoons, and weekends, with on-site duties and potential progression to Pool Attendant Level 2 with Council backing. Apply by 5:00 PM on the stated closing date.

Qualifications

• Current and valid Provide First Aid (HLTAID003) and Cardio-Pulmonary Resuscitation (HLTAID001) qualification or the ability to acquire.
• Current and valid NSW Working with Children Check and National Criminal Check.
• Safe Food Handling Certificate or the ability to acquire.
• Proficient customer service skills including the ability to respond to enquiries, build rapport, manage complaints, and resolve conflict.
• Previous experience with point of sales and cash handling and/or basic food service.
• Previous experience cleaning and presenting facilities.
• Demonstrated ability to prioritise work and make decisions independently.

Responsibilities

• Carry out customer service and administration duties.
• Perform basic food preparation and service.
• Inspect and monitor pool facilities to identify and respond to faults and hazards.
• Undertake facility patrols to monitor activities of patrons and enforce pool rules.
• Provide first aid, and administer CPR as required.
• Conduct pool water sampling, pool, and facility cleaning.

Skills

Customer service

First aid

CPR

Communication

Problem solving

Education

NSW Working with Children Check

National Criminal Check

Safe Food Handling Certificate

Tools

POS System

Cash handling

Food service equipment

Job description

• Flexible hours and rostering arrangements
• Opportunity to work with the community

The opportunity

We are currently looking for enthusiastic, reliable, and friendly Pool Attendants to join Federation Council's Corowa Aquatic Centre and Howlong Pool who have the following attributes:

• Demonstrate initiative and are friendly and approachable.
• Interact confidently with a diverse range of people.
• Are passionate and enthusiastic about providing a safe aquatic environment for all.
• Are available early mornings, late afternoons, and weekends.

Role Description

This role is primarily responsible for day-to-day operational tasks that ensure pool facilities run effectively and efficiently. In this role, you will:

• Carry out customer service and administration duties.
• Perform basic food preparation and service.
• Inspect and monitor pool facilities to identify and respond to faults and hazards.
• Undertake facility patrols to monitor activities of patrons and enforce pool rules.
• Provide first aid, and administer CPR as required.
• Conduct pool water sampling, pool, and facility cleaning.

Alternative Opportunity

If you already hold a Pool Lifeguard qualification or are eager to acquire one with Council's backing, we are also recruiting for Pool Attendant Level 2 positions! Visit the Federation Council website to find this opportunity.

Position Criteria

Council's preferred candidates will ultimately possess a range of the following qualifications, experience, skills, and knowledge:

• Current and valid Provide First Aid (HLTAID003) and Cardio-Pulmonary Resuscitation (HLTAID001) qualification or the ability to acquire.
• Current and valid NSW Working with Children Check and National Criminal Check.
• Safe Food Handling Certificate or the ability to acquire.
• Proficient customer service skills including the ability to respond to enquiries, build rapport, manage complaints, and resolve conflict.
• Previous experience with point of sales and cash handling and/or basic food service.
• Previous experience cleaning and presenting facilities.
• Demonstrated ability to prioritise work and make decisions independently.
• On-the-job training and support will be provided for all successful candidates.

What We Offer

• An opportunity for you to grow and develop your skills.
• The opportunity to explore a diversity of career paths.
• Be part of a team contributing to your local community.
• Access to the Employee Assistance Program (EAP).
• A supportive and inclusive workplace with a real focus on work/life balance.
• Appointment in accordance with the Local Government (State) Award and Council's policies and conditions of employment.
• Salary commencing at $38.50 per hour including casual loading (for 19 years and over). Junior rates apply to 18 years and under. Weekend work is paid at the base rate + penalty rates.

How to find out more

To find out more about this opportunity you can contact Jo Laws, Coordinator Pool Operations on 02 6033 4***.

Applications must be submitted by 5:00 PM on Sunday, 30 August 2026. Interviews will be conducted throughout September and October.

Council is committed to the principles of equal employment opportunity. We aim to recruit a diverse range of talented people to help us achieve our goals.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.