Pool Attendant

The Langham, Gold Coast; Gold Coast City; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Complimentary meals on shift

Uniforms laundered

6 complimentary hotel nights per year

Employee Assistance Program

Job summary

The Langham, Gold Coast invites a customer-focused, luxury-minded Food and Beverage Attendant to join our team. You will anticipate guest needs, uphold exceptional service standards and leverage your knowledge of our menu to deliver a refined dining experience.

With a commitment to warm, authentic and timely service, you will help create memorable moments for guests and contribute to a prestigious hospitality environment on the Gold Coast.

Qualifications

• Experience in customer service and interacting with people.
• Good communication skills and graceful, professional demeanor.
• Must have Responsible Service of Alcohol certification.

Responsibilities

• Anticipate guests' needs, ensure consistent service and provide menu knowledge.
• Deliver superior, luxurious guest service and a seamless experience.
• Exceed guests' expectations with warm, authentic, timely service to create memorable experiences.
• Enhance guest experiences and create memories that celebrate the everyday.

Skills

Customer service

Communication

Interpersonal skills

Job description

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast and The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground.Comprising 169 guest rooms and suites and 170 luxury apartments and located on absolute beachfront. Open and poised to elevate the culinary scene on the Gold Coast – The Langham, Gold Coast offers our guests a variety of venues each with their own unique offerings, with one thing for certain – our cuisine will always be an experience to look forward to.

We are now seeking a customer service focused and luxury-minded individual to join our Team as Food and Beverage Attendant.

Key Responsibilities

As an experienced and passionate food and beverage professional, you will anticipate our guests’ needs, ensure the consistency of service and provide excellent knowledge of our menu.

You will provide superior service, quality and ultimately a seamless and luxury guest experience. You will exceed our guests' expectations by providing warm, authentic and timely service to build great memories for our guests and team.

As a driven individual with a natural affinity for service and sales you will enhance this experience, to create great memories for our guests that celebrates the everyday.

Qualifications & Skills

To be successful for this role you will have customer service experience, be a good communicator and enjoy interacting with people. You must also have:

• Responsible Service of Alcohol Attainment

Live fully with Langham

The Langham, Gold Coast offers currentand future colleagues:

• Benchmarked and competitive remuneration;
• Industry leading Learning and Development, with career progressionopportunities;
• Complimentary meals on shift and uniforms laundered;
• 6 complimentary hotel nights at Langham Hotel Group Hotel andResorts each year;
• Employee Assistance Program;
  plus a vast array of additional benefits and recognitionincentives!