Platform Engineer

BIG W; Sydney; Hybrid; AUD 170,000 - 250,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder wellbeing app access

Work-from-anywhere policy

Job summary

Woolworths Group is hiring for a Platform / DevOps Lead to power Australia’s top consumer digital experiences. Based in Norwest with a hybrid working model, you’ll own reliability, security, performance and cost of our infrastructure powering customer-facing apps.

Work across modern platform engineering, CI/CD, automation, and self-healing systems. Lead and mentor engineers to translate product ideas into resilient digital solutions at pace.

Qualifications

• Proven DevOps/platform engineering background for large consumer-facing digital platforms.
• Experience leading/mentoring technical squads and collaborating with stakeholders.
• Strong skills in CI/CD, IaC, and cloud tooling across Azure/Linux environments.

Responsibilities

• Architect and scale modern cloud infrastructure and DevOps tooling for digital services.
• Champion engineering excellence with secure, reliable, and scalable solutions.
• Drive end-to-end automation of build, deployment, and self-healing infrastructure.

Skills

DevOps

Platform engineering

Cloud infrastructure

CI/CD

IaC

Observability

Leadership

Agile

Tools

Terraform

Azure DevOps

GitHub Actions

Docker

Kubernetes

Jira

Confluence

Job description

• Join a customer-obsessed technology business at the heart of Australia’s largest retailer
• Opportunity to work across the latest technology and methodology
• Norwest based with a hybrid working model

We Are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

At BIGW, a job is never just a job.

It’s the start of something bigger. There are over 15,000 of us, in the most significant cities and the tiniest towns. And each of us has an important role to play. If you have a passion for excellent customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.

The Opportunity

Join BIG W’s fast-evolving digital team as a Platform / DevOps Lead, where you will be instrumental in powering Australia’s favorite everyday retail experiences. In this role, you will take ownership of the reliability, security, performance, and cost-effectiveness of the infrastructure that underpins our customer-facing digital environment.

Working at the intersection of modern platform engineering and agile delivery, you will define and embed standard-setting engineering practices across digital squads—championing continuous integration, deployment automation, and self-healing infrastructure. You will enjoy the autonomy to shape how we build and scale platforms while leading and mentoring engineering talent to translate product ideas into resilient digital solutions at pace.

What You'LL Do

• Architect & Scale Digital Platforms: Partner closely with Solution Architecture and Engineering Managers to select, design, and optimize modern cloud infrastructure and DevOps tooling tailored to digital services.
• Embed Engineering Excellence: Champion modern systems engineering practices across cross-functional squads, ensuring solutions are inherently performant, secure, reliable, deployable, and evolvable.
• Accelerate CI/CD & Automation: Drive end-to-end automation across build and deployment pipelines (CI/CD), infrastructure provisioning, configuration, and self-recovery mechanisms.
• Leverage Next-Gen Tooling: Utilize AI-assisted development tools (such as GitHub Copilot, Cursor, and ChatGPT) to accelerate cloud infrastructure delivery, automate routine platform tasks, and improve developer velocity.
• Platform Operations & Triage: Play an active, hands‑on role in investigating and resolving complex production issues, conducting root‑cause analyses, and hardening platform telemetry and observability.
• Lead & Mentor Squads: Provide technical leadership and guidance to DevOps and platform engineers, fostering an agile, collaborative culture centered on continuous improvement and customer‑first outcomes.
• Manage Risk & Dependencies: Identify, communicate, and proactively mitigate technical debt, platform vulnerabilities, and architectural dependencies across consumer‑facing digital applications.

What You'LL Bring

• DevOps & Platform Engineering Background: Strong foundation as a DevOps / Platform Engineer with proven experience designing, scaling, and maintaining large-scale consumer‑facing digital platforms.
• Leadership & Influence: Practical experience leading, coaching, or mentoring technical squads (or acting in a senior advisory/consultancy capacity), with strong communication and stakeholder skills.
• Multi-Tool CI/CD & IaC Mastery: Deep hands‑on expertise building Infrastructure as Code using Terraform and orchestrating delivery pipelines with Azure DevOps and GitHub Actions.
• Cloud & Container Ecosystem: Robust experience managing containerised workloads with Docker and Kubernetes across enterprise Azure and Linux environments.
• Observability & Operational Rigor: Solid background in application performance monitoring (APM) and infrastructure telemetry tools, alongside familiarity with the Atlassian suite (Jira, Confluence).
• Agile Mindset: Deep comfort working in fast‑paced Scrum/Agile environments with full Application Lifecycle Management (ALM) accountability.

What You'LL Experience

• We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose‑driven work.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

Everyone belongs at Woolworths Group

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

Woolworths Group is an inclusive, team‑first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.