Pharmacy Assistant

Choice Aged Care; Toowoomba Regional; On-site; AUD 42,000 - 60,000; Full time

Job summary

Choice Aged Care Pty is hiring a Pharmacy Assistant for Wellcamp, Toowoomba. You will help establish the pharmacy, support day-to-day retail operations and engage with the local community across services.

Reporting to the Pharmacy Manager, you will gain exposure to stock management, vaccination coordination and new business opportunities while delivering friendly, customer-focused service in a collaborative team environment.

Qualifications

• Previous experience working in a community pharmacy.
• Excellent customer service and communication skills.
• Strong relationship-building skills and a friendly, approachable manner.
• A willingness to learn, take initiative and embrace new challenges.
• Good organisational and administrative skills, with strong attention to detail.
• The ability to manage competing priorities and work both independently and as part of a team.
• An interest in pharmacy operations, community engagement and business growth.

Responsibilities

• Pharmacy Establishment: Support the Pharmacy Manager with establishing the pharmacy, including setting up operations and supporting day-to-day activities.
• Pharmacy Retail: Provide friendly, knowledgeable customer service, assist customers with product enquiries, maintain stock presentation and support retail sales.
• Stock Management: Assist with ordering stock, monitoring inventory, managing supplier relationships and maintaining appropriate stock levels.
• Vaccination Coordination: Support vaccination program coordination, including communication with Care Organisations, supporting logistics, and administrative tasks in collaboration with the group office.
• Community Relationships: Build positive relationships with local customers, community groups and healthcare providers to strengthen our presence in the community.
• New Business Opportunities: Identify opportunities to grow the pharmacy, develop new services and strengthen relationships with local organisations and potential partners.
• Work Collaboratively: Work with remote cross-functional teams, adapt to changing priorities, and support the team where required including answering and triaging phone calls.

Skills

Customer service

Communication

Relationship building

Organisational skills

Team collaboration

Initiative

Attention to detail

Adaptability

Job description

Help build a pharmacy, connect with the community and make a difference!

Help build a pharmacy, connect with the community and make a difference!

About us

Choice Aged Care is a recognised leader in the delivery of professional healthcare services across Australia’s aged care sector. We are committed to advocating for vulnerable and at-risk populations while supporting our industry partners with high-quality, evidence-based solutions.

Choice Chemist specialisesin providing medication management, riskminimisation, and consultation services. We pride ourselves on the trust that we have built within our community by providing much needed support.

About the Role

This is more than a traditional Pharmacy Assistant position. You’ll play an important role in growing our pharmacy's services & community engagement, working across retail operations, and business development.

Reporting to the Pharmacy Manager, this role sits within our pharmacy and group office corporate function. You will have exposure across different areas of the business and work dynamically to achieve success.

This role is located in Wellcamp, Toowoomba and you will work 38hrs per week across standard retail hours Monday to Friday.

Key Responsibilities

• Pharmacy Establishment: Support the Pharmacy Manager with establishing the pharmacy, including setting up operations and supporting day-to-day activities.

• Pharmacy Retail: Provide friendly, knowledgeable customer service, assist customers with product enquiries, maintain stock presentation and support retail sales.

• Stock Management: Assist with ordering stock, monitoring inventory, managing supplier relationships and maintaining appropriate stock levels.

• Vaccination Coordination: Support vaccination program coordination, including communication with Care Organisations, supporting logistics, and administrative tasks in collaboration with the group office.

• Community Relationships: Build positive relationships with local customers, community groups and healthcare providers to strengthen our presence in the community.

• New Business Opportunities: Identify opportunities to grow the pharmacy, develop new services and strengthen relationships with local organisations and potential partners.

• Work Collaboratively: Work with remote cross-functional teams, adapt to changing priorities, and support the team where required including answering and triaging phone calls.

Your skills and experience

You’re a people person who enjoys variety, takes pride in delivering great service and is keen to develop new skills. You’re comfortable working in a changing environment and enjoy being part of a team working towards shared goals.

To be successful in this role, you will have:

• Previous experience working in a community pharmacy.

• Excellent customer service and communication skills.

• Strong relationship-building skills and a friendly, approachable manner.

• A willingness to learn, take initiative and embrace new challenges.

• Good organisational and administrative skills, with strong attention to detail.

• The ability to manage competing priorities and work both independently and as part of a team.

• An interest in pharmacy operations, community engagement and business growth.