Pharmacist

Vitil Human Resources; Gold Coast City; On-site; AUD 85,000 - 110,000; Full time

Job summary

National Custom Compounding (NCC) on the Gold Coast is seeking an experienced Pharmacist to lead day-to-day operations, provide patient counselling and oversee compounding activities. The role includes formulation support, quality control and compliance with pharmacy regulations.

The successful candidate will have 2+ years in a pharmacist role, current AHPRA registration, and strong customer service skills. AHPRA indemnity and a proactive, team-focused attitude are essential.

Qualifications

• Registered Pharmacist with AHPRA and current license.
• Minimum 2 years’ experience in a pharmacist role, compounding experience highly regarded.
• Strong attention to detail and accuracy.
• Experience providing guidance and direction to team members.
• Excellent patient and customer service skills.

Responsibilities

• Providing professional advice, counselling and support to patients.
• Dispensing accurately and in line with relevant legislation and professional requirements.
• Reviewing dispensing instructions to ensure they are clear and accurate for patients.
• Supporting formulation, product quality, quality control and quality assurance.
• Checking calculations and resolving any errors or discrepancies.
• Ensuring compounded products meet required standards for weight, volume, texture, colour, scent and presentation.
• Managing customer questions, concerns and complaints professionally and promptly.
• Maintaining accurate stock records and ensuring required commercial products are available for compounding.
• Providing guidance and direction to pharmacy staff throughout the shift.
• Completing required pharmacy administration, documentation and reporting.

Skills

Patient service

Attention to detail

Team guidance

Communication

Education

Pharmacist Registration with AHPRA

Job description

Preparing medication as unique as the people who use them. National Custom Compounding (NCC) is a specialised compounding pharmacy producing customised medicines for patients and partnering with telehealth clinics and healthcare providers across Australia. NCC fosters a collaborative, patient-first culture where quality, accountability, and continuous improvement underpin everything the team does. Employees are encouraged to take ownership, contribute ideas, and work together to deliver the highest standard of care and service.

As demand for its services continues to grow, NCC is seeking an experienced Pharmacist to join our tight knit team. This role is responsible for the day-to-day pharmacist operation of NCC and for ensuring customers receive exceptional customer service. This is a broad position spanning patient counselling, formulation and product and quality control.

The Position:

Providing professional advice, counselling and support to patients

Dispensing accurately and in line with relevant legislation and professional requirements

Reviewing dispensing instructions to ensure they are clear and accurate for patients

Supporting formulation, product quality, quality control and quality assurance

Checking calculations and resolving any errors or discrepancies

Ensuring compounded products meet required standards for weight, volume, texture, colour, scent and presentation

Managing customer questions, concerns and complaints professionally and promptly

Maintaining accurate stock records and ensuring required commercial products are available for compounding

Providing guidance and direction to pharmacy staff throughout the shift

Completing required pharmacy administration, documentation and reporting

Skills and Experience

Current Pharmacist Registration with AHPRA

PDL Professional Indemnity Insurance

2 + years’ experience in a pharmacist role - compounding experience highly regarded

Strong attention to detail and a focus on accuracy

Confidence providing guidance and direction to other team members

Excellent patient and customer service skills

Genuine interest in healthcare and integrative health

Commitment to maintaining your professional development