Pet Wellness & Customer Advisor (Casual) — Growth & Discounts

Petbarn; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discounts across Greencross network

Novated leasing

Workplace benefits program

Health insurance corporate rates

Employee Assistance Program and 24/7/w

Wellness resources

Job summary

Petbarn Nerang is hiring a Casual Sales Assistant to help pet parents choose the best products for their furry, feathered or scaly friends. You will provide expert advice on health, nutrition, and wellness items, while building trust and creating connections with customers.

You will work as part of a supportive team, keep the store organised, assist with sales and returns, and contribute to a friendly, pet-loving shopping environment.

Qualifications

• Natural love for animals and people.
• Passion for customer service.
• Friendly, patient and eager to help.
• Team player.
• Previous experience in retail or other customer service role is desirable.
• Organised and detail-oriented.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Keep the store organised and shelves well-stocked (some heavy lifting required).
• Assist with sales, returns, and large purchases.
• Work as part of a supportive, team-focused environment.

Skills

Customer service

Retail experience

Team player

Communication

Job description

Petbarn Nerang is hiring a Casual Sales Assistant to help pet parents choose the best products for their furry, feathered or scaly friends. You will provide expert advice on health, nutrition, and wellness items, while building trust and creating connections with customers.

You will work as part of a supportive team, keep the store organised, assist with sales and returns, and contribute to a friendly, pet-loving shopping environment.