Pet Stylist | Port Macquarie

Alfered Group Pty Ltd; Port Macquarie-Hastings Council; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading grooming services provider is seeking a passionate Pet Groomer in Port Macquarie. This role involves delivering full grooming services and creating memorable experiences for pets and their owners. Ideal candidates will have professional grooming experience, strong knowledge of dog breeds, and be able to work independently or in a team. The position offers various perks, including mental health support and discounts, fostering a workplace built on family values and teamwork.

Benefits

Free access to mental health support

Team member discounts

Leadership development programs

Opportunities for community involvement

4 weeks paid parental leave

Health and wellness services

Workplace built on family values

Qualifications

• Professional dog grooming experience desirable.
• Ability to groom independently or as part of a team.
• Strong knowledge of dog breeds and behaviours.
• Physically fit with the ability to safely lift and handle animals.
• Confident working with live animals and skilled in animal handling techniques.
• Understanding of zoonotic and skin diseases.
• Proven track record of meeting grooming KPIs.
• Exceptional communication and interpersonal skills.
• Strong attention to detail.
• Ability to embed safe work practices.

Responsibilities

• Deliver full grooming services for a variety of breeds.
• Create a positive grooming experience for customers.
• Coordinate salon operations and client flow.
• Manage client bookings and follow-up care.
• Support the shop floor team with customer service.
• Maintain salon presentation and manage orders.
• Collaborate with team to meet targets.
• Support local marketing and recruitment programs.
• Work with the team to exceed sales targets.
• Champion a culture of safety in the salon.

Job description

Opportunities Available

Full Time

Part Time

Casual

A Peek Into Your Petstock Day

• Deliver full grooming services for a variety of breeds and coat types — including Full Grooms, Tidies, Double Coats, Bath & Dry, Nail Clips, Clipping, Scissoring and Styling.
• Create a positive, memorable grooming experience for every customer and their dog
• Coordinate grooming salon operations and client flow alongside the Store Manager
• Manage client bookings and follow-up care conversations
• Support the shop floor team when needed, providing exceptional customer service that creates memorable interactions
• Maintain a consistently high standard of salon presentation, oversee salon orders including consumable levels and equipment servicing
• Collaborate with your Store Manager and team to meet member program targets and expectations
• Support local marketing opportunities and contribute to recruitment referral programs
• Work with the team to achieve and exceed sales targets
• Uphold a strong safety mindset and champion a culture of safety across the salon and store

Qualifications

• Professional dog grooming experience desirable
• Ability to groom independently or as part of a team
• Strong knowledge of dog breeds and behaviours, and commitment to maintaining grooming standards and product knowledge
• Physically fit with the ability to safely lift and handle animals
• Confident working with live animals and skilled in animal handling techniques
• Understanding of zoonotic and skin diseases and how to identify them
• A proven track record of meeting or exceeding grooming KPIs, with high-quality care and customer satisfaction
• Exceptional communication and interpersonal skills
• Strong attention to detail
• Ability to embed safe work practices throughout the salon and store

Why Petstock is the Place for You

As an inspired member of the Petstock Group, our connection with pets helps us grow as people. We live this truth together every day — operating with heart, inclusivity, and passion for pets, people, and the planet.

What we offer

• Free access to mental health, financial & wellbeing support services through our Employee Assistance Program
• Team member, family & pet discounts across Petstock Group & Woolworths Group
• Award-winning programs supporting career growth, including a brand-new leadership development program
• Opportunities to get involved with the Petstock Foundation, sustainability projects, and community partnerships — because giving back is what we do
• Option to purchase up to 2 weeks of additional paid leave
• 4 weeks paid parental leave
• Health and wellness services at great corporate rates
• Exclusive access to Workplace Banking
• A workplace built on family values, support, and teamwork

If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!

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Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.