Pet-Lovers Retail Associate — Growth & Community Impact

petstock; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Mental health support

Wellbeing support

Paid parental leave

Additional paid leave

Workplace banking

Job summary

Petstock is looking for passionate team members in Sydney who love pets and delivering excellent customer service. You will engage with customers, share product knowledge, and maintain an attractive store experience that reflects our care for pets, people, and the planet.

We offer award-winning development programs, family-friendly benefits, mental health support, and opportunities to grow within the Petstock Group across Australia.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst replenishing stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Job description

Petstock is looking for passionate team members in Sydney who love pets and delivering excellent customer service. You will engage with customers, share product knowledge, and maintain an attractive store experience that reflects our care for pets, people, and the planet.

We offer award-winning development programs, family-friendly benefits, mental health support, and opportunities to grow within the Petstock Group across Australia.