Pet-Lover Retail Associate: Inspiring Sales & Service

PETstock Retail Pty Ltd; Lakes Entrance; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Mental health support

Additional paid leave

Parental leave

Corporate discount

Workplace Banking

Job summary

Petstock Retail Pty Ltd is seeking an engaged team member in a pet-loving retail environment. You will provide top-notch customer service, educate customers on pet care, and help achieve store sales goals in a dynamic lakeside community.

Availability to work weekends and public holidays, plus a passion for animals, will help you thrive in this role within our supportive team culture and community-focused stores.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Retail experience

Sales targets

Interpersonal skills

Physical fitness

Weekend/holiday availability

Job description

Petstock Retail Pty Ltd is seeking an engaged team member in a pet-loving retail environment. You will provide top-notch customer service, educate customers on pet care, and help achieve store sales goals in a dynamic lakeside community.

Availability to work weekends and public holidays, plus a passion for animals, will help you thrive in this role within our supportive team culture and community-focused stores.