Pet Groomer: Elevate Wag-Worthy Care for Pets

Petstock (GEM) Pty Ltd; Melbourne; Sur place; AUD 40 000 - 58 000; Plein temps

Résumé du poste

Petstock (GEM) Pty Ltd is seeking a dedicated dog groomer to provide full grooming services for a variety of breeds, including bathing, drying, nails, brushing, and breed-specific clipping. You will create a positive, memorable grooming experience for all customers and their dogs, coordinating with the Store Manager.

The role requires experience in professional dog grooming, safety practices, and excellent communication.

Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred, but not essential.
• Ability to create and embed strong safety practices throughout the salon and store.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
• Physically fit, with the ability to lift heavy animals as required.
• Demonstrated experience in handling and working with live animals.
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
• Strong attention to detail.

Responsabilités

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping.
• Provide a positive and memorable grooming experience for all customers and their dogs.
• Coordinate the grooming salon and clients in conjunction with the Store Manager.
• Make client bookings.
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Maintain a consistently high standard of salon presentation and oversee stock management.
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met.
• Proactively support local marketing opportunities and recruitment referral programs.
• Work with the team to achieve and exceed sales targets.
• Maintain a strong safety mindset with commitment to create a culture of safety within your team.

Connaissances

Grooming experience

Customer service

Communication skills

Safety practices

Attention to detail

Live animals handling

Formation

Grooming qualification

Outils

Grooming tools

Description du poste

Petstock (GEM) Pty Ltd is seeking a dedicated dog groomer to provide full grooming services for a variety of breeds, including bathing, drying, nails, brushing, and breed-specific clipping. You will create a positive, memorable grooming experience for all customers and their dogs, coordinating with the Store Manager.

The role requires experience in professional dog grooming, safety practices, and excellent communication.