People Systems and Reporting Specialist

Samuels Donegan; City of Melbourne; On-site; AUD 136,000 - 166,000; Full time

Benefits offered by this job

Novated leasing

Health insurance discounts

Job summary

Samuels Donegan is seeking a People Systems & Reporting Specialist in Clayton, Victoria. This permanent full-time role centers on owning and optimising Dayforce, with responsibilities spanning configuration, troubleshooting and reporting across a 30-person People & Culture function.

The role involves implementing a new LMS, exploring AI and safety integrations, and digitising manual processes to drive efficiency and user experience.

Qualifications

• Strong hands-on Dayforce experience and proven ability to configure and optimise Dayforce across environments.
• Deep understanding of HRIS configuration, workflows, integrations and system functionality.
• Ability to independently troubleshoot complex systems issues and implement practical solutions.
• Experience identifying efficiencies and automation opportunities within People systems.
• Rigorous attention to data accuracy and integrity with clear communication across stakeholders.

Responsibilities

• Own Dayforce as the key systems expert across the business.
• Configure, maintain and optimise Dayforce modules and workflows.
• Troubleshoot system issues and manage reactive tickets and ad hoc requests.
• Identify opportunities to improve efficiency, automation and the user experience.

Skills

Dayforce experience

HRIS configuration

Troubleshooting

Automation opportunities

Data integrity

Interpersonal communication

Autonomous work

HRIS integrations

Reporting & analytics

Job description

Make Dayforce work harder for the business.

Permanent Full-Time

$151,200 inc. super

Clayton

What's the brief?

We're partnering with a well-established organisation operating across the industrial and heavy equipment sector to find an experienced People Systems & Reporting Specialist.

Dayforce has been live for around 18 months. Now it's time to get more from it.

As the People Systems & Reporting Specialist, you'll become the go-to Dayforce expert across the business, taking ownership of configuration, troubleshooting, optimisation and continuous improvement.

There's a solid pipeline of systems work ahead. A new LMS will be integrated with Dayforce, a new safety system is being selected and there are opportunities to explore AI, automation and smarter ways of working across People & Culture.

You’ll also tackle the smaller improvements that can make a big difference – digitising manual processes, improving workflows and finding efficiencies that make Dayforce easier for people to use.

The initial implementation wasn’t without its challenges, so part of your role will be rebuilding confidence in the system. You’ll need to understand what’s possible, investigate issues properly and find solutions rather than accepting "the system can’t do that" as the first answer.

Reporting to the Payroll Manager, you’ll join two Payroll Officers and work closely with a broader People & Culture function of approximately 30 people.

Is This Your Perfect Match?

You’re the person people come to when Dayforce isn’t behaving.

You know the system beyond the surface level and are comfortable getting into configuration, investigating issues and working out how to make it perform better.

You’re curious and solutions focused. If the obvious answer doesn’t work, you’ll keep digging until you understand why and what the alternatives are.

You’re also comfortable balancing bigger optimisation projects with the reality of systems work – reactive tickets, ad hoc requests and stakeholders who need an answer now.

Attention to detail is a given, but communication is equally important. You’ll work with everyone from operational and warehouse employees through to corporate teams and senior leaders, so you’ll know how to explain technical issues without making them sound technical.

Most importantly, you’re autonomous. You’ll look beyond the immediate request, identify the broader issue and find opportunities to improve the way things work.

Your Role in Action

• Own Dayforce as the key systems expert across the business
• Configure, maintain and optimise Dayforce modules and workflows
• Troubleshoot system issues and manage reactive tickets and ad hoc requests
• Identify opportunities to improve efficiency, automation and the overall user experience
• Support the implementation and integration of a new Learning Management System
• Support the selection and integration of a new safety system
• Explore practical opportunities to use AI across People systems and processes
• Digitise and automate manual People & Culture processes and forms
• Manage system upgrades, enhancements and configuration changes
• Maintain data integrity and resolve system and payroll-related data issues
• Develop reporting and analytics that provide meaningful People insights
• Partner with Payroll, People & Culture, IT and external vendors on systems initiatives
• Provide system training, guidance and support to users across the organisation
• Help rebuild confidence in Dayforce by improving functionality and the employee experience
• Stay across the Dayforce roadmap and identify new functionality that could benefit the business

What You Bring

• Strong hands-on Dayforce experience – this is essential
• Experience implementing, configuring and optimising Dayforce across multiple environments or projects
• Strong understanding of HRIS configuration, workflows, integrations and system functionality
• The ability to independently troubleshoot complex systems issues and find practical solutions
• Experience identifying and implementing system efficiencies and automation opportunities
• Strong attention to detail and a genuine focus on data accuracy and integrity
• Excellent communication skills with the ability to work across technical and non-technical stakeholder groups
• A solutions-focused and curious approach – you’re prepared to investigate rather than accept the first answer
• The confidence to work autonomously and become the internal subject matter expert
• Experience supporting HRIS integrations, upgrades or broader People technology projects
• Reporting and People analytics capability
• LMS, safety system or AI integration experience would be advantageous

Why This Role?

• Take genuine ownership of Dayforce rather than simply administering it
• Significant systems roadmap with LMS, safety system and AI work ahead
• Plenty of scope to improve and automate existing People processes
• Opportunity to influence how a relatively new HRIS evolves across the business
• Work within a sizeable People & Culture function with exposure across Payroll, HR, L&D and Safety
• Broad stakeholder exposure across operational, corporate and senior leadership teams
• Benefits including novated leasing and health insurance discounts
• Opportunity to move to 1 day WFH once you’re established and operating autonomously