People & Culture Business Partner

Fitness & Lifestyle Group; Australia; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Gym membership

Hybrid work model

Barista coffee at office

Anniversary leave

People's Champion awards

Partner discounts

Employee Assistance Program

Job summary

Fitness & Lifestyle Group is seeking a People & Culture Business Partner to advise senior leaders on complex people matters, including ER investigations and change initiatives. You’ll shape decisions, not just respond, and lead a P&C Advisor while partnering with senior stakeholders across the business.

This hands-on, influence-heavy role sits in a multi-site organisation. You’ll contribute to workforce planning, employee engagement, and leadership development, with a hybrid office/remote setup.

Qualifications

• Experience managing complex employee relations matters, including investigations and disputes.
• Experience coaching, managing or mentoring a HR or P&C Advisor.
• Experience interpreting Awards or Enterprise Agreements.
• Experience across the full employee lifecycle, ideally with exposure to initiatives such as reward and recognition, performance and development or engagement programs.
• Experience supporting change management, restructures or consultation processes.
• Demonstrated ability to influence and coach senior leaders, with strong relationship-building skills.
• Experience in a multi-site or large-scale operating environment is a bonus, not a must.
• Tertiary qualification in Human Resources or a related discipline, or equivalent experience.

Responsibilities

• Partner with senior leaders to understand what’s really going on in their business and shape proactive, practical people solutions
• Provide expert guidance on complex employee relations matters, including investigations, disputes and case management, balancing commercial and risk considerations
• Coach and manage a P&C Advisor, supporting their development and the consistency of the advice they give
• Interpret and apply Awards, Enterprise Agreements and relevant legislation to keep people decisions defensible and fair
• Lead and support restructures, consultations and organisational design work alongside the leaders involved
• Use people data and reporting to give senior stakeholders insight that actually changes how they lead
• Drive initiatives across engagement, retention, succession and leadership development within your portfolio
• Collaborate with the wider P&C function and Corporate Services (Legal, Safety, Talent, L&D, Payroll) to keep the people experience joined up

Skills

Employee relations

Coaching HR/PC Advisors

Awards/EA interpretation

Full lifecycle HR

Change management

Influence senior leaders

Education

HR qualification or related discipline

Job description

Fitness & Lifestyle Group (FLG) is Asia Pacific's largest group of corporately owned health and wellness clubs — 310+ locations, 600,000+ members, and five of the region's most recognised fitness brands: Fitness First Australia, Goodlife Health Clubs, Jetts Fitness, Zap Fitness and Barry's.

We're headquartered in Australia with regional offices across South East Asia, and we're on a mission to help our global community live stronger, happier lives.

The Opportunity

FLG is one of the largest fitness and lifestyle businesses in the Southern Hemisphere, and behind every great club experience is a leader who knows how to look after their people. As People & Culture Business Partner, you’ll be the person senior leaders come to for the complex, high‑stakes people matters: a tricky ER case, a change process or contributing to a leadership development initiative. You’ll shape how decisions get made, not just support them after the fact.

This is a hands‑on, influence‑heavy role. You’ll lead a P&C Advisor, partner closely with senior stakeholders, and have real input into workforce planning and change initiatives that affect how our clubs, and wider business, run day to day. If you want to be a strategic partner rather than a process administrator, this is built for that.

The Responsibilities

• Partner with senior leaders to understand what’s really going on in their business and shape proactive, practical people solutions
• Provide expert guidance on complex employee relations matters, including investigations, disputes and case management, balancing commercial and risk considerations
• Coach and manage a P&C Advisor, supporting their development and the consistency of the advice they give
• Interpret and apply Awards, Enterprise Agreements and relevant legislation to keep people decisions defensible and fair
• Lead and support restructures, consultations and organisational design work alongside the leaders involved
• Use people data and reporting to give senior stakeholders insight that actually changes how they lead
• Drive initiatives across engagement, retention, succession and leadership development within your portfolio
• Collaborate with the wider P&C function and Corporate Services (Legal, Safety, Talent, L&D, Payroll) to keep the people experience joined up

About You

You’re someone who can sit across the table from a senior leader and hold your ground, backed by sound judgement and a genuine understanding of risk and commercial reality. You’re a critical thinker who doesn’t just answer the question asked, you dig into what’s actually driving it. You’ve probably spent time managing escalated ER cases and coaching others through them, and you’re comfortable with Awards or EAs. Whether you’re an existing business partner, a senior advisor ready to step into a partnering role, or a standalone HR generalist who’s quietly picked up a bit of everything and wants the structure and support of a bigger team, you’ll fit in here if you’re proactive, resilient under pressure, and genuinely interested in helping leaders do right by their people.

Key Experience and Qualifications

• Experience managing complex employee relations matters, including investigations, disputes and case management
• Experience coaching, managing or mentoring a HR or P&C Advisor
• Experience interpreting and applying Awards or Enterprise Agreements
• Experience across the full employee lifecycle, ideally with exposure to initiatives such as reward and recognition, performance and development or engagement programs
• Experience supporting change management, restructures or consultation processes
• Demonstrated ability to influence and coach senior leaders, with strong relationship-building skills
• Experience in a multi‑site or large‑scale operating environment is a bonus, not a must
• Tertiary qualification in Human Resources or a related discipline, or equivalent experience

In return we offer you

• Complementary all access Goodlife Gym Membership, plus one for a friend
• FLG is committed to promoting a healthy work‑life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work‑from‑home responsibilities.
• Modern open‑plan office with onsite cafe and complimentary barista coffee
• Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program
• Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards
• Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program
• Employee Assistance Program

Our commitment to diversity & inclusion

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.