Peer Worker

Anglicare SQ; Hervey Bay; On-site; AUD 56,000 - 60,000; Part time

Benefits offered by this job

Salary Packaging

Superannuation

Entertainment benefits

Generous leave provisions and leave‑ac

Job summary

Flourish Australia in Hervey Bay is seeking a part-time Peer Worker to support individuals in recovery using lived experience. You will work in the local community, engaging with participants across a rotating roster, and delivering peer-led activities to build goals and resilience.

The role requires the ability to hold recovery conversations, empower clients, and collaborate with families, carers, and partners to achieve positive outcomes.

Qualifications

• Certificate IV or higher in relevant field or 2 years’ full-time human services experience.
• Personal lived experience of a mental health challenge and recovery.
• Strong interpersonal skills and commitment to recovery‑oriented practice.

Responsibilities

• Develop and facilitate capacity building groups.
• Schedule one-to-one peer support appointments to work on individual goals.
• Support people in the drop-in centre and connect with community services.
• Assist people to access opportunities, services, education, training and activities that align with their goals.
• Foster skills development, self-determination and confidence through coaching and mentoring.

Skills

Interpersonal skills

Communication

Lived experience

Teamwork

Empathy

Education

Certificate IV or higher in relevant field

2 years’ full-time experience in human services

Mental Health / Peer Work qualifications

Tools

MS Office

Data management systems

Job description

Walk alongside people in their recovery journey, helping them build on their strengths, pursue their goals, and create a meaningful future.

Flourish Australia has an exciting opportunity for a Peer Worker to join our Hervey Bay team.

The position available is:

• Part-time (60.8 hours per fortnight)
• Working a rotating roster including weekdays, weekends and afternoon shifts
• Working in your local community in Hervey Bay
• Attractive hourly ratesequivalent to $40.49 - $43.42/hour+ Super + Salary Packaging

About the Opportunity

As aPeer Worker, you'll use your lived experience of mental health challenges and recovery to inspire hope, build meaningful connections, and support people to achieve their personal recovery goals.

Working alongside people accessing our services, you'll draw on your lived experience expertise to create trusting relationships built on empathy, mutual understanding, respect, and hope. Through authentic connection, you'll encourage people to recognise their strengths, explore new possibilities, and take positive steps towards living the life they choose.

Day to day activities can vary across our Peer Operated Service and NDIS community access supports. Tasks include developing and facilitating capacity building groups, scheduling one to one peer support appointments to work on individual goals and supporting people in the drop-in centre. NDIS supports are provided in the community to help people work towards their NDIS goals.Successful applicants must be able to commit to a rotating roster Monday-Sunday with shift times from 8:30 - 4:36 and 11:54-20:00.

In this role, you will:

• Effectively and appropriately hold recovery and social citizenship conversations with people who access our services in order to connect with them, support them and build reciprocity, via mutual understanding, trust and shared experience.
• Support people to identify their strengths, goals, and aspirations, while empowering them to lead their own recovery journey.
• Advocate for inclusion and help reduce stigma surrounding mental health challenges.
• Support people to access opportunities, services, education, training, and activities that align with their goals.
• Foster skill development, self-determination, and confidence through coaching, mentoring, and shared learning.
• Work collaboratively with colleagues, families, carers, and community partners to achieve positive outcomes.

This is a rewarding opportunity to use your lived experience to make a genuine difference in the lives of others while contributing to a recovery-oriented and values-driven organisation.

The full position description can be found below:

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

About You

You are passionate about supporting people on their recovery journey and believe in the value of lived experience. You bring a recovery-oriented mindset, strong interpersonal skills, and a commitment to creating inclusive, person-centred outcomes.

To be successful in this role, you will have:

• A Certificate IV or higher qualification in a relevant field, or a minimum of two years’ full-time experience in the human services sector. Relevant qualifications in the areas of Mental Health, Peer Work, Social Work, Community Services or Psychology.
• Personal lived experience of a mental health challenge and recovery.
• The ability to draw on your lived experience in a safe, respectful, and purposeful way to inspire hope and support others.
• A strong alignment with Flourish Australia’s values and commitment to recovery-oriented practice.
• An understanding of the strengths, challenges, and diverse experiences of people living with mental health challenges.
• Well-developed computer skills, including experience using Microsoft Office and data management systems.

Flourish Australia recognises and values its people as demonstrated by:

• Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation
• Generous leave provisions including17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Family-friendly andflexible working conditions
• Opportunities forcareer progression,professional development and training such asMental Health First Aid and ASIST
• Employee Assistance Programfor confidential wellbeing support
• Regularsupervision (reflective practice), ongoing 1:1mentoring, strongteam supportand acomprehensive inductionprogram
• Workplace Community Groups such as ourRainbow Networkfor LGBTQ+ staff members & allies andYarnUpfor Aboriginal and Torres Strait Islander staff members
• PersonalFleet pricing discountswith our preferred automotive supplier
• Employee discounts at 400+ popular retailers
  (Woolworths, Expedia, Myer, Kmart etc)

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are opento all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health challenges in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.