Peak Trade Team Members - Fixed Term (Mona Vale)

Officeworks; Sydney; On-site; AUD 30,000 - 39,000; Part time

Job summary

Officeworks Mona Vale is hiring for a 4-month fixed-term contract from October to mid-February. Roles span replenishment, technology, print & create and customer service with flexible hours, especially daytime weekdays.

You’ll deliver outstanding service by understanding customer needs and offering tailored solutions, acting as a trusted advisor and brand ambassador within a fast-paced retail team. Join a culture that values learning, collaboration and guest satisfaction.

Qualifications

• Customer-focused with a passion for service.
• Strong communication and interpersonal skills.
• Ability to listen and tailor solutions to customer needs.

Responsibilities

• Assist customers with product selections across store areas.
• Provide expert product knowledge and tailored solutions.
• Support replenishment and maintain product availability while delivering great service.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

About the role

Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others?

Our Officeworks Mona Vale store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service for a 4-month fixed term contract from approx. October until mid Feb . These roles require flexibility across a range of operating hours on weekdays and weekends, in particular we are looking for someone with strong availability during the day on weekdays.

As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

Our Store Team Members are:

• Customer Champions: We’re passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
• Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
• Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
• Curious Listeners: We don’t just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
• Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
• Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group