Peak Trade Team Members - Fixed Term (Bunbury)

Officeworks; Bunbury; On-site; AUD 28,000 - 39,000; Full time

Benefits offered by this job

Employee discounts across Wesfarmers/r

Employee Assistance Program (EAP)

Learning and development opportunities

Flexible public holidays

Job summary

Officeworks Bunbury is seeking energetic team members to join our store across replenishment, technology, print & create, and customer service roles. Casual or fixed-term contracts running from November through February 2027, with flexible hours across weekdays and weekends.

You’ll deliver exceptional service by understanding customer needs and offering expert product guidance, becoming a trusted advisor in-store.

Qualifications

• Strong communication and customer service skills.
• Positive attitude and willingness to learn.
• Flexibility to work across different departments.
• Reliability and a commitment to providing a great customer experience.
• Willingness to work a variety of shifts, including weekends.

Responsibilities

• Provide personalised solutions to customers.
• Guide customers to the right products and services.
• Share product knowledge across the full range.
• Act as a trusted advisor and brand ambassador in-store.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Job description

About Us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About The Role

Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others? Our Officeworks Bunbury store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety casual or 3-month fixed term contract roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends. As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

Our Store Team Members Are

• Customer Champions: We’re passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
• Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
• Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
• Curious Listeners: We don’t just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
• Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
• Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.

About You

We are looking for someone who is seeking the security of fixed hours and is a motivated, customer-focused team member with strong communication skills. We would love to find someone who is hands-on, eager to learn new skills, and willing to work across all departments within the store.

Key Attributes We Are Looking For Include

• Strong communication and customer service skills.
• A positive attitude and willingness to learn.
• Flexibility to work across different departments.
• A proactive and hands-on approach to work.
• Reliability and a commitment to providing a great customer experience.

We Would Prefer That You Have

• Previous retail or customer service experience (preferred but not essential.)
• The ability to work in a fast-paced environment
• An enthusiastic, friendly, and customer-focused attitude.
• The ability to assist customers with product selection and enquiries.
• The ability to work both independently and as part of a team.
• Flexibility to work a variety of shifts, including weekends, late nights, and school holiday periods.
• The ability to undertake manual handling tasks and remain active throughout shifts.

Benefits

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.