Peak Trade Team Members - Casual & Fixed Term (Nowra NSW)

Officeworks Ltd; Nowra; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Flexible hours

Career development

Wellbeing program

Job summary

Officeworks Nowra is seeking energetic team members for casual and fixed-term roles across the store, including replenishment, technology, print and create, and customer service. Roles run from November to early February 2027 with flexible hours across weekdays and weekends.

You’ll deliver exceptional service, understand customer needs, and provide expert product advice as a trusted Store Team Member and brand ambassador.

Qualifications

• Proven experience in delivering customer-focused service.
• Ability to thrive in a fast-paced retail environment.
• Flexible availability across weekdays and weekends.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver exceptional service by understanding customer needs and offering tailored solutions.
• Provide expert product advice across the store's range of products and services.
• Act as a trusted advisor and solutions-based seller to help customers choose the right products.
• Collaborate across replenishment, technology, print & create, and customer service teams.
• Be flexible with hours across a range of operating times to meet customer demand.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

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Title: Peak Trade Team Members - Casual & Fixed Term (Nowra NSW)

Location: Nowra, NSW, AU

About us

-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Create and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day. Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

About the role

Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others?

Our Officeworks Nowra store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety of casual or 3-month fixed term contract roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends.

As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

Our Store Team Members are:

• Customer Champions: We’re passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
• Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
• Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
• Curious Listeners: We don’t just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
• Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
• Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.