Payroll Officer

Domino's; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development opportunities

Collaborative team environment

Real responsibility from day one

Shape the future of Domino’s

Job summary

Domino’s Pizza Enterprises is seeking a Payroll Officer in Brisbane to manage weekly payrolls for a portfolio of franchise businesses. You will be the payroll expert, handling enquiries and supporting franchisees while partnering with finance teams.

You will collaborate with accounting and internal support teams to ensure accuracy and compliance, while driving process improvements and enhancing the payroll experience for thousands of team members across Australia.

Qualifications

• Experience handling end-to-end payroll, preferably weekly payrolls.
• Strong attention to detail and accuracy in payroll data.
• Excellent customer service and stakeholder engagement skills.
• Ability to prioritise deadlines and work under pressure.
• Confidence communicating with a wide range of people via phone and email.

Responsibilities

• Process weekly payrolls for a portfolio of Domino’s franchise businesses.
• Act as the first point of contact for payroll questions and support.
• Build relationships with franchisees and provide payroll guidance.
• Manage changes including starters, terminations, leave and pay rate updates.
• Investigate payroll discrepancies and compliance matters.
• Support superannuation processing and payroll reconciliations.
• Collaborate with accounting, bookkeeping and internal support teams.
• Maintain payroll records with data accuracy and integrity.
• Assist with payroll audits, reporting and regulatory requirements.
• Identify opportunities to improve processes and payroll experience.

Skills

End-to-end payroll experience

Attention to detail

Customer service

Stakeholder engagement

Strong communication

Job description

Looking for more than just processing payroll?

Join Domino’s as a Payroll Officer and become the trusted payroll partner to a portfolio of franchise businesses across Australia. This is a highly visible, fast-paced role where no two weeks look the same. One moment you'll be solving payroll challenges and supporting franchisees, the next you'll be partnering with finance teams, troubleshooting compliance matters, improving processes and helping shape the employee experience for thousands of team members.

You'll step into a team known for its expertise, collaboration and longevity, learning from experienced payroll professionals while building skills that extend well beyond payroll processing. If you're someone who enjoys variety, problem-solving, stakeholder engagement and making a genuine impact, this is the type of role that will keep you challenged, learning and growing.

Why You'll Love It

• Own your portfolio of franchise businesses and become a trusted payroll expert.
• Build valuable skills across payroll, compliance, stakeholder management and problem-solving.
• Join a supportive, high-performing team with genuine career development opportunities and exposure across the wider business.

This Role Might Be Perfect For You If...

• You genuinely enjoy helping people and solving problems.
• You love working in a fast-paced environment where priorities can shift and every day brings something different.
• You're the type of person who takes ownership, follows things through and gets satisfaction from getting the details right.
• You're naturally organised and can manage multiple priorities without losing attention to detail.
• You have experience in payroll and want a role that offers broader exposure, more ownership and ongoing development.

What You'll Do

• Process weekly payrolls for a portfolio of Domino's franchise businesses.
• Act as the first point of contact for payroll-related questions and support.
• Build strong relationships with franchisees and provide expert payroll guidance.
• Manage employee payroll changes including starters, terminations, leave, pay rate updates and employment changes.
• Investigate and resolve payroll discrepancies, queries and compliance matters.
• Support superannuation processing and payroll reconciliations.
• Collaborate with accounting, bookkeeping and internal support teams to resolve payroll-related issues.
• Maintain payroll records and ensure data accuracy and integrity.
• Assist with payroll audits, reporting and regulatory requirements.
• Identify opportunities to improve processes, create efficiencies and enhance the payroll experience.

What You'll Bring

• Previous end-to-end payroll experience, ideally within a weekly payroll environment.
• Strong attention to detail and a commitment to accuracy.
• Excellent customer service and stakeholder engagement skills.
• The ability to prioritise competing deadlines and work effectively under pressure.
• Confidence communicating with a wide range of people over phone and email.
• Strong problem-solving skills and a willingness to take ownership.
• A collaborative mindset and a genuine desire to contribute to a team environment.
• Experience with payroll systems and a strong understanding of payroll processes and compliance requirements.

We are Domino’s.

Domino’s Pizza Enterprises is the master franchise holder for Domino’s across 12 counties in Europe, Australia, New Zealand and Asia. Boasting a global footprint of more than 3,800 stores, we are proud to be the largest franchisee for the Domino’s brand in the world. At Domino's, our purpose is simple: Our pizza brings people closer. We're committed to creating joyful experiences, challenging convention and helping our people grow and prosper.

• Career development opportunities within a global ASX-listed organisation
• A collaborative and high-performing team environment
• Real responsibility and meaningful work from day one
• The opportunity to help shape the future of one of the world's largest pizza companies

About us

At Domino’s, we’re driven by a passion to connect people with faster, fresher, tastier food. Withmore than 900 stores and 26,000 team members, we are proud to be the largest pizza company inAustralia & New Zealand – safely preparing and delivering thousands of hot, fresh pizzas to hungrycustomers every week, and an industry leader in food-technology having launched a number ofworld-firsts including delivering pizzas via drones and autonomous delivery vehicles (cool huh!).We are focused on being slow where it matters in making every pizza right, and fast where it countsin hustling them out the door, while keeping safety at the forefront, both in-store and out on theroads. We’re all about that #hustle – but doing it safely.

About us

At Domino’s, we’re driven by a passion to connect people with faster, fresher, tastier food. Withmore than 900 stores and 26,000 team members, we are proud to be the largest pizza company inAustralia & New Zealand – safely preparing and delivering thousands of hot, fresh pizzas to hungrycustomers every week, and an industry leader in food-technology having launched a number ofworld-firsts including delivering pizzas via drones and autonomous delivery vehicles (cool huh!).We are focused on being slow where it matters in making every pizza right, and fast where it countsin hustling them out the door, while keeping safety at the forefront, both in-store and out on theroads. We’re all about that #hustle – but doing it safely.