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Coles Group Limited in Hawthorn East is seeking a Payroll Business Analyst to strengthen payroll compliance and drive improvements across brands. Reporting to Payroll Compliance Manager, you will help reduce non-compliance risks and automate processes.
The role requires 5+ years in business analysis, strong Excel/PowerPoint, data handling for payroll reviews, and stakeholder engagement across store operations. AI tools like ChatGPT are expected to be utilized to uplift payroll capability.
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.
People and Culture are dedicated to fostering an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.
The scope of this role sits within Coles Group Limited, supporting all brands across the Coles Group Portfolio (i.e.Supermarkets,Liquor, Distribution Centres, RROAand Chef Fresh). The Coles Group consists of 115,000team membersspanning across Australia. Reporting into thePayroll Compliance Manager, thePayroll Business Analystwillworkto continuously improve the Coles Payroll risk profileand close anypotential exposuregaps.
The primary objectivesof the PayrollBusiness Analyst are toperform compliance checks across the payroll landscape toaddressany risks of non-compliance with relevantindustrial instruments/legislation,improve ways of working(e.g. automation),supportdelivery ofreviewsand implement stronger internal controlsto reduce the overallColes Payrollrisk profile.
To provide oversight and compliance assurance across the payroll landscape with the core purpose of championing a consistent approach to payroll across Coles brands and reducing payroll non-compliance risk.
Toexecutethe suite of compliance reportsand improve testing to enable payroll compliance risks to beresolvedin real timewith training provided to the business to uplift payroll capability.
Proactivelyidentify, mitigate (whereappropriate)and review large data sets toidentifyareas of non-compliance and elevate/addresskey risksidentifiedacross the payroll landscape.
Tohave a continuous improvement mindset to drive improvement to process and generate efficiencies.
To develop, execute and communicate onreviewswhenrequired, uplift internal capability within Coles andsupport embedment ofa Way of Working that enables larger scalereview.
Proactively develop andmaintainrelationships with a wide variety ofstakeholders(including store operations), understanding and responding to team dynamics in an effective manner.
5+ years’ professional experience in business analysis, system, process improvement, and change management in a large and complex organisations
Strong Microsoft skills including Exceland PowerPoint
Ability to handlelarge volumes of data to support in Payroll Compliance reviews
An ability to use AI tools e.g. Chat GPT
Understandingof risk management principles
Understanding of payroll practices and industrial instruments
Proven ability to take complex problems and create pragmatic decisions that align to business strategiesandcompliance requirements (legislative)
Proven interpersonal and organisational skills with an ability to develop andmaintainnetworks within Coles across businesses and functions
Ability to prioritise, manage multiple tasks, projects and to work under pressure to deadlines
Excellent communication skills with the ability to deliver messages in a clear,compellingand concise manner across a variety of audiences and modes
Tertiary qualified
Demonstratedstrong performancein a Business Analyst, process governance, and/or project management role
Requires working knowledge of payroll and business process management
Ability to work independently and collaboratively with stakeholders.Proven ability to meet tight deadlines
Very strongattention to detail, workethicand time management skills
Ability toidentifyopportunities to deliver outcomes in a better and smarter manner
Ability tomaintainpayroll confidentiality supported by integrity and transparency
Strong written and verbal communication skills
Ability to work with and manage a wide variety of stakeholders
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au